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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Very easy to re order. Love that the foundation I use is saved so I don't have to remember my shade. Thanks 😍
Super simple and helpful site!. Especially when figuring out my correct shade! Thanks can't wait to finally try it!
I was suppose to do the trial but got charged the full amount
After I decided to try a product I was bombarded with additional sales tactics which lengthened my process to get my order complete. I then received 5 email and 2 text messages to look at and purchase more products and I haven't even received the first product to try it. Too much pushing of the product. It is honestly annoying and not necessary. Your product would speak for itself. If it works as promoted then customer will be back and we will try other products. If not, we wo t be back. I am excited to try my ourchase and if it works as descrubed I will purchase more products, I really don't need emails and texts as a reminder. Ty.
Omg I've ordered lots of products and I can't wait to try them I'll review them on tictoc this company is great and responsive
After I completed my order they asked some questions and added another order for me without asking or confirming if I wanted it. Something as a try now and pay after. Really?!I don't need it! Hope they read the emails, because I asked them to cancel this order. I will not pay for this mystery product.
I really felt good by this experience, Il Makiage really cares & loves their customers!
It was a little frustrating to order because I had an e-gift code and if you take the quiz there's no place to add this code. I had to search the site to figure out how to fix this which was very time consuming and frustrating. Also, my receipt doesn't show that the $50 e-card was deducted so now I'm not sure it did. Not the best first experience with your company.
Encantada con los productos y el servicio al cliente excelente 👌
The foundation that you suggest for me didn't match skin tone
This foundation is not for dry and/or mature skin. I even tried cutting it with moisturizer, but it was still patchy. If you're young and dewy, I'd say go for it!
I would like to stress that the quality of the products is pretty high. I have extremely sensitive skin and I am very happy that I am able to use all of the products. I love the discounts and offers even though they can fill up your inbox. (A little pushy). I love that you can use automatic delivery for a year or more. That makes life easier. The prices are not very competative. Maybe a little less than the department store but without that convenience.
It takes too long for you to ship. The blush I wanted was out of stock.
The foundation is very light and is not felt on the skin, but at the same time hides all its imperfections! I really liked its natural finish. My face is not shiny even though I have combination skin. Unfortunately, the color didn't suit me a bit; it turned out to be a little darker than my skin color. But I will definitely recommend it to my friends!
After losing my tan, my foundation shade was off. After my new color match, the color still wasn't "just right" but I was blown away with the customer service! The email agent (Anna) was so kind and helpful to adjust my profile and get in in the perfect shade and so happy to help me. I'm blown away with her courtesy and kindness to me in ensuring my happiness in their product. They have my loyalty
Purchased items I did not want am not happy let's hope the product is worth it when I receive it since am upset I felt you confused us on purpose
A lavish display of opulent cosmetics and skincare products, each meticulously crafted to pamper and enhance the skin. The elegant packaging exudes sophistication, while the formulas deliver exceptional results, leaving skin radiant and rejuvenated.
Was almost out of base, went thru the questions again and found my same color and ordered.
Easy as pie.
My quiz was easily to understand and even used an easy way to make a decision if I didn't know!
Best ~
Carol Cherry
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members