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Ifabric

2.0

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Ifabric Reviews Summary

The company exhibits a mixed reputation, with notable strengths in product quality and variety, as many customers express satisfaction with the fabrics and their affordability. However, significant concerns arise regarding customer service, characterized by delayed shipments, unresponsive communication, and difficulties with returns. Numerous reviews highlight frustrations with unreachable phone support and inadequate email responses, leading to feelings of distrust among customers. While some have positive experiences with prompt service and support, the prevailing sentiment indicates a need for the company to enhance its customer service approach to build a more reliable and trustworthy relationship with its clientele.

This summary is generated by AI, based on text from customer reviews

service
109
value
100
shipping
107
returns
89
quality
97

We monitor reviews for authenticity

Tami M.
Michigan
1 review
1 helpful vote
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I ordered fabric in April. Site stated because of Covid it would take 7-10 days. I got an e-mail on May 5, recieved order and took payment. I am still waiting to hear from them 22 days later! No phone number to call, you cannot even send a message on their contact page. STAY AWAY!

Date of experience: May 26, 2020
California
1 review
3 helpful votes
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Total scam!
April 24, 2020

Ordered 4 yards of fabric over a month ago and never received anything. Sure this is an epidemic, but you could at least answer an email. Oh yeah, their phone number is also disconnected. DO NOT ORDER FROM THIS SITE!

Date of experience: April 23, 2020
Florida
1 review
0 helpful votes
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Stay away!
April 15, 2020

PLEASE BELIEVE THAT THEY WILL TAKE YOUR MONEY AND RUN! DONT WASTE YOUR TIME WITH THIS COMPANY it is so disappointing that company's that tip people off still exist.

Date of experience: April 15, 2020