Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of IdroTherapy

IdroTherapy

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate IdroTherapy?
grey stargrey stargrey stargrey stargrey star

IdroTherapy Reviews Summary

IdroTherapy has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IdroTherapy most frequently mention credit card, free trial and bank account. IdroTherapy ranks 124th among Skin Care sites.

service
40
value
40
shipping
38
returns
38
quality
37

We monitor reviews for authenticity

Australia
2 reviews
9 helpful votes
Follow Marla Q.
Unfollow Marla Q.
Share Review
Report Review

A friend and I ordered this wrinkle cream through Facebook. Thinking how great it was for $6.00. After giving credit card details to company, we realized in the fine print that we would be charged $100 each month and more cream delivered. That lost me straight away! Rang company and said to cancel order. They tried their hardest to get me to do a different deal, but I wasnt interested. To cancel, it cost $10 plus $10 to post it back. All up it cost $26 for nothing! Not a bad earner for the company getting $16 from every person who cancelled their order. What a big rip off!

Date of experience: October 10, 2017
Australia
1 review
7 helpful votes
Follow trish p.
Unfollow trish p.
Share Review
Report Review

Scram beware
October 4, 2017

Absolute rubbish, you think you are getting a cheap trial, but unless you read the fine print you are charged an absolute fortune within the fortnight. I am so annoyed at myself for getting sucked into this that I am determined to give them their well deserved review whenever I can to save someone else losing their money

Date of experience: October 3, 2017
Philippines
1 review
0 helpful votes
Follow Stella R.
Unfollow Stella R.
Share Review
Report Review

Marvelous
October 1, 2017

The product is Great! It works as promised. Customer service is great too. They offered me huge discount when I ordered more.

Date of experience: September 30, 2017
Australia
1 review
5 helpful votes
Follow Kylie B.
Unfollow Kylie B.
Share Review
Report Review

Didnt work for me
September 28, 2017

Ordered a trial of this cream from a face book add and I didn't read the small print which obviously is my fault, so they have actually taken a second payment from my account because I was apparently supposed to advise them if not required, they have not sent anything else just charged me almost $50 extra on the trial price obviously I didn't read this other wise I wouldn't have even got the trial pack in the first place. I will never do that again :(

Date of experience: September 28, 2017
Australia
1 review
5 helpful votes
Follow Molly R.
Unfollow Molly R.
Share Review
Report Review

Scam
September 24, 2017

Same as others, took $130 out of my credit card without authorisation. Want refund! Did not order another jar

Date of experience: September 23, 2017
Australia
1 review
3 helpful votes
Follow Debra S.
Unfollow Debra S.
Share Review
Report Review

Scam!
September 23, 2017

I did not give you approval to take more money out of my bank account. You have not sent me any new products so what is this money for? Thieves

Date of experience: September 23, 2017
Australia
1 review
3 helpful votes
Follow Kate g.
Unfollow Kate g.
Share Review
Report Review

Not happy at all
September 14, 2017

Wasn't happy with the cream. Before the month was up I had new another bottle sent to me with a $156 taken out of my acc. And $136 with the argon oil. I certainly won't be recommending you to anybody..

Date of experience: September 13, 2017
Philippines
1 review
0 helpful votes
Follow Lea C.
Unfollow Lea C.
Share Review
Report Review

It works!
August 31, 2017

This cream really worked for me, lines around my forehead, crows feet and laugh lines have been reduced in as little as 2 weeks. I started my free trial last month and Im on my second jar now and the cool thing is I got a very big discount just by simply talking to their customer service team within the trial period.

Date of experience: August 31, 2017
Australia
1 review
2 helpful votes
Follow Anna S.
Unfollow Anna S.
Share Review
Report Review

Horrible Scam
August 8, 2017

Unauthorized deductions made for nothing. Also trying to get my money back.
Don't touch them or their cream.

Date of experience: August 8, 2017
Philippines
1 review
1 helpful vote
Follow Shelley C.
Unfollow Shelley C.
Share Review
Report Review

Fantastic!
August 7, 2017

Saw an Ad on Facebook and I ordered the trial. Just want to try the product since I have a very sensitive skin and suffers from Acne outbreak. Tried it for 2 weeks and WWWOOOOWWW! So love the effect on my skin. Pimples on my face slowly disappears. I ordered another bottle and will continue to use it. Will recommend this product with my friends.

Date of experience: August 7, 2017
Philippines
1 review
1 helpful vote
Follow Jean O.
Unfollow Jean O.
Share Review
Report Review

Thumbs up!
August 7, 2017

My friend recommended me this Idrotherapy cream... I hesitated at 1st but decided to give a try. Now ive been using it for almost 3 weeks now and so far everything works well!

Date of experience: August 6, 2017
Australia
1 review
3 helpful votes
Follow Hala L.
Unfollow Hala L.
Share Review
Report Review

Yes you get your free trial and they kept withdrawingvnearly $150. I had to cancel my credit card totally and now have to get another credit card. I've learnt my lesson "check reviews first"

Date of experience: July 29, 2017
Australia
1 review
3 helpful votes
Follow karen h.
Unfollow karen h.
Share Review
Report Review

TOTAL SCAM
July 29, 2017

Charge you than whats stated when i return products they charged me a replenishing fee so your get someone's returns that is disgusting why else the fee but your not told that i had to cancel my credit card to stop them taking money from account even charged me for something i didint order 130 dollars worth i rang their number its wasnt answering

Date of experience: July 28, 2017
Australia
1 review
8 helpful votes
Follow Jill R.
Unfollow Jill R.
Share Review
Report Review

I accepted a trial offer of wrinkle cream at a total of $10.99. Nearly $300.00 was taken from our bank account by way of unauthorised Visa transactions. I am trying to get a refund.

Date of experience: July 25, 2017
Australia
1 review
1 helpful vote
Follow Vicki F.
Unfollow Vicki F.
Share Review
Report Review

Scammed
July 24, 2017

I TO WAS SCAMMED& it is impossible to get your full money back as have just been on the ph for half hour trying... BEWARE

Date of experience: July 23, 2017
Australia
1 review
6 helpful votes
Follow Bridget I.
Unfollow Bridget I.
Share Review
Report Review

SCAM
July 22, 2017

They have now taken 3 payments out! How can they get away with this. I sent back my samples & wrote a letter. I have not received any skincare. The phone number wants me to put my phone number in & when I do it says it is wrong! I have never been scammed before & this is disgusting & now $430 down. I will be taking this further, they have messed with the wrong person & will not get away with it. All I did was buy a sample for $8 & to be deceived like this makes me sick. Karma will get you so I hope you enjoy jail! Theiving arseholes!

Date of experience: July 22, 2017
Australia
1 review
3 helpful votes
Follow Georgie P.
Unfollow Georgie P.
Share Review
Report Review

Rip off
July 18, 2017

Also scammed bought for $8.99 then two weeks later charged $144 to my card ripping people off is their business

Date of experience: July 18, 2017
Australia
1 review
4 helpful votes
Follow Sherry F.
Unfollow Sherry F.
Share Review
Report Review

Scam
July 13, 2017

You are a rip off stop taking money
From my account I did Not give you permission to do so Very disappointed that your company can do this to people

Date of experience: July 13, 2017
Australia
1 review
7 helpful votes
Follow Karyn O.
Unfollow Karyn O.
Share Review
Report Review

I wish I had checked the reviews before I sent for both Essence of Argan and Idrotherapy products. I hate that the terms and conditions came in an email AFTER I had ordered it or otherwise would not have done it. You can buy this Essence of Argan on Ebay for AU $27.54 delivered and the Idrotherapy for Au$35.75. To stop these payments all you have to do is go to your bank and ask to fill out a Stop Merchant Form and they will do it on the spot. Saves having to cancel your credit cards. Hope this helps for those that have been caught. I have only had products a couple of days and want to stop the 1st payment and those thereafter.

Date of experience: July 12, 2017
Australia
1 review
6 helpful votes
Follow Alison M.
Unfollow Alison M.
Share Review
Report Review

Complete scam!
July 6, 2017

Don't get scammed like I did! I've been charged twice and when I phoned to cancel and return the product and get a refund I was given a "special deal"... to keep the product and get a partial refund. It's still a huge rip off! I may have to cancel my card to be sure, once I receive the pitiful refund that they offered. NOT HAPPY!

Date of experience: July 5, 2017