Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of IdroTherapy

IdroTherapy

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate IdroTherapy?
grey stargrey stargrey stargrey stargrey star

IdroTherapy Reviews Summary

IdroTherapy has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IdroTherapy most frequently mention credit card, free trial and bank account. IdroTherapy ranks 124th among Skin Care sites.

service
40
value
40
shipping
38
returns
38
quality
37

We monitor reviews for authenticity

Australia
1 review
5 helpful votes
Follow Marion D.
Unfollow Marion D.
Share Review
Report Review

This company withdrew over $300 from my account without authorization. I am still waiting for this amount to be refunded

Date of experience: December 21, 2016
Australia
1 review
9 helpful votes
Follow Lotte S.
Unfollow Lotte S.
Share Review
Report Review

SCAM ALERT
December 6, 2016

I paid for one trial product and had $150 debited from my account two weeks later. I was checking another transaction when I noticed it, there was no invoice, no receipt no tracking number for any product, just money, stolen from my account. This is a total scam. I finally got through to someone to cancel the "subscription" I'd been signed up to against my will. Now they're trying to tell me the trail product, that I also paid for, is what I was charged for a second time!

Date of experience: December 5, 2016
New Zealand
1 review
10 helpful votes
Follow Shirene W.
Unfollow Shirene W.
Share Review
Report Review

Why have I been sent a jar of Idrotherapy wrinkle cream when I cancelled my order awhile ago because your company has already taken over $100 for products I have not received and I want my money back, you do not have the right to deduct funds for products not received, that is stealing, I am sending this jar back and I want my funds back in my account: this is my account you took my money from and this is the account I want my money put back into: S. C. T. Walden # 5366-1811-2019-8986. I would like it put back today, Thankyou, The one and only jar I have received ever is being returned back to sender.

Date of experience: September 12, 2016
New Zealand
1 review
15 helpful votes
Follow karen d.
Unfollow karen d.
Share Review
Report Review

Scam
August 3, 2016

Yes ordered a sample got billed over $600 dollars no products recieved have cancelled visa. Lesson learnt will not b giving credit card details again. Unfortunately these scams ruin it for everyone. Buyer be wear do not order this product unless you want to b ripped off!

Date of experience: August 2, 2016
Australia
1 review
13 helpful votes
Follow Helen B.
Unfollow Helen B.
Share Review
Report Review

I ordered a sample of this product which duly arrived, and to be fair, I think it is quite a good product. Then I was suddenly billed (on 6th May) for an Idrotherapy product which has not yet arrived. I immediately cancelled my subscription to Idrotherapy. However, today 19th May I received an order confirmation for Beautiful Essence of Argan from the same company. This is the scam of course. I immediately cancelled this subscription too. A company representative whom I rang told me my subscription was now cancelled, but is there another branch of the company lurking in the shadows? NEVER AGAIN!

Date of experience: May 18, 2016
Canada
1 review
11 helpful votes
Follow KAREN S.
Unfollow KAREN S.
Share Review
Report Review

Total SCAM SCAM Do not buy this product
What they are doing is sending product using several names
Essence of Argan, Idrotherapy, Idro Labs, LSA Health and Beauty, Nu Vitality.
This should not be happening to the consumer of Canada.
The only thing you can do is send the product back with a tracking number or ONLY BUY ITEMS ON LINE WITH A PAY AS YOU GO CARD WITH ONLY THE AMOUNT OF THE PURCHASE Complete FRAUD

Date of experience: April 26, 2016
Australia
1 review
17 helpful votes
Follow Anonymous A.
Unfollow Anonymous A.
Share Review
Report Review

Rip Off +++++
February 23, 2016

I stupidly ordered a 'free sample' of Idrotherapy, and ticked the box for a free sample of 'Essence of Argan Oil' A week later a small pot approximately 10 grams arrived and a 50ml of oil a week later. I trialled the 'free sample' -broke out in acne and i do not have sensitive skin.
16 days after the original act of stupidity of agreeing to a free sample (and 10 days after Idrotherapy arrived and 3 days after the oil arrived). I am charged an additional $99.95 for the Idrotherapy 'sample pot' and $88.95 for the oil.
I had to contact the company 2 x email, 3 x phone and 2 x internet website to cancel an 'Ongoing' order that would be charged at $99.95 and $89.95 respectively every single 30 days!
Don't be fooled.

Date of experience: February 22, 2016
Canada
1 review
16 helpful votes
Follow Roxanne M.
Unfollow Roxanne M.
Share Review
Report Review

Rip Off
January 31, 2016

BUYER BEWARE! READ THE ENDLESS FINE PRINT LADIES, THIS PRODUCT DOES ABSOLUTELY NOTHING BUT COST YOU MONEY. TO DATE THEY HAVE TAKEN ALMOST $400 FROM MY BANK ACCOUNT AND i HAVE GOT A TRIAL BOTTLE OF CRAP

Date of experience: January 30, 2016
Australia
1 review
12 helpful votes
Follow Sue B.
Unfollow Sue B.
Share Review
Report Review

These dreadful scammers and credit card fraudsters IDROventures distributors of Idrotherapy cream and Argon oil operating under several different company names will entice you with a free trial which arrives promptly and then whoosh a few days later multiple charges go against your credit card - total and utter robbery and the product does not arrive. THIS COMPANY IN THE BARBADOS NEEDS TO BE STOPPED. There is absolutely no warning they are going to help themselves to your credit card with differing amounts in the hundreds of dollars. DO NOT HAVE ANYTHING TO DO WITH THEM

Date of experience: January 29, 2016
Australia
1 review
13 helpful votes
Follow TIA S.
Unfollow TIA S.
Share Review
Report Review

Scam!
December 10, 2015

Very unhappy with this product and cancelled order, after I only had 2 days to trial it before cancellation date,, I thought I had 14 days after delivery! NO! It is from when they sent it. No matter how long it takes for you to receive it... and still got charged in full and told tough luck on a refund. DO NOT buy this rubbish or anything from this company! They are scammers!

Date of experience: December 9, 2015
Australia
1 review
16 helpful votes
Follow trish D.
Unfollow trish D.
Share Review
Report Review

This is false marketing and robbing people of their hard-earned money. $600 charged for what is supposed to be a 'trial'. How does one 'trial' something like this when it takes so long to arrive, and the conditions of return make it impossible anyway? Then after trying to 'easy cancel' the product was still sent and still charged at an astronomical price. What robbery. I am making this information known to every scam site, the ACCC, and any distributor of this product.

Date of experience: November 8, 2015
Ireland
4 reviews
25 helpful votes
Follow Sandy T.
Unfollow Sandy T.
Share Review
Report Review

Scam
October 30, 2015

I cancelled the product and my credit card I just got my bank statement and another 96 euro taken out by them out of my personal account how the hell did they get the bank details as I did not give to them, I will have to close down all my accounts on Monday, very upset

Date of experience: October 30, 2015
Australia
1 review
13 helpful votes
Follow LAURA R.
Unfollow LAURA R.
Share Review
Report Review

What a bunch of crooks. No matter how many times I called to cancel & even received cancellation confirmations, the money still kept coming out. I cancelled my credit card, but somehow they got the new one. Now my bank is investigating them. By the way you pay but you get no product except for that teensy weensy jar. Their speel is set in concrete. Don't deal with them. Let your bank do it as IT IS A SCAM. NO RATING ON THIS ONE

Date of experience: September 11, 2015
New Zealand
1 review
9 helpful votes
Follow Gail T.
Unfollow Gail T.
Share Review
Report Review

This product is a scam, so do not buy. I thought that I was agreeing to pay $15 for sample product to try, but it has cost me over $600. This has been a very nasty and expensive experience. The trial has hidden fine print to trick you into signing up for additional product. They will not refund even for product that has not yet arrived. Please warn as many people as you can not to take up these trial offers or buy this product, as it can cost a lot of money.

Can we give sad faces instead of stars?

Date of experience: August 20, 2015
Australia
1 review
15 helpful votes
Follow Vernon H.
Unfollow Vernon H.
Share Review
Report Review

Idrotherapy credit card fraud. Sure you can obtain a "trial" for $3.28. The operator assured me this was a one-of carg. Not so! A few days later $119.00 deducted by idrotherapy AND another $198.00 by argon I called the number listed (which I was told was in The Philipines) & when I said I had an account charge enquiry the operator hung up! Each time I called - same thing. I sent 18 emails saying I did not want their product. They have never responded. The amounts differed; the dates were all over the place. Credit card fraud plain & simple. $600 + ripped off! Steer clear of this scam.

Date of experience: October 21, 2014
Canada
3 reviews
34 helpful votes
Follow Pat M.
Unfollow Pat M.
Share Review
Report Review

This site advertises Idrotherapy Wrinkle Reducer and offers a "Free" trial of their product for only the cost of shipping and handling ($4.48) against your credit card. However, what they don't tell you is that they are setting up an automatic monthly charge of $99.99 (plus s&h) on your credit card unless you call to cancel the automatic monthly order. You find all of this out, hidden in the fine print of the packing slip, when you receive the shipment of "Free" trial product. When you call to cancel the order you get the same people you were talking with at Essence of Argan (see my last review) along with the same song and dance.

Date of experience: August 26, 2014