IdroTherapyReviews 219

I ordered the trial of two products from this company for $6.99 and thought they were ok, for a cheep products. Then I got another eye cream and oil in the mail and, stupidly without checking my credit card, thought that it would only be another $6.99 on my card. I just looked over my statements and they've been charging my credit card $270.00 a month for a sub par oil and an eye cream! I know that they said there was fine print, but I would think that you would have to agree to a specific amount that will be taken from your card every month. I will NEVER fall for anything like this again. I think the product is worth $6.99, not $270.00. And I think they rely on people not reading the fine print so they can keep reeping in the money every month, from people silly like me who are unassuming and naive. I also never received my products last month, so they're not even good at shipping out their crappy products, that I didn't even know I was paying exorbitant amounts for:-(
Buyer be ware!

My wife gave them her credit card details & should have fully read the fine print.
Do not give them your credit card details. It has cost us over $300 Australian for two tiny sample size packs. When my wife rang them today (3/9/18) they said they would give her the product for half the price. We had to have the bank cancel the credit card & reissue it to stop future debits.
Don't get conned- if you think the product is likely to be so good why would actresses & others undergo cosmetic surgery if they could get all they want in a bottle?
Think before you deal with them.

Saw a free trial online of the Idotherapy cream and Argan Oil on Facebook. The advertisement had a write up with Lisa Wilkinson saying she was leaving The Project as she had created this Idotherapy Cream and wanted to focus on skincare and no longer wanted to host a TV show. They had reviews of it by other famous Australian celebrities such as Margot Robbie, Sophie Monk and Sylvia Jeffries saying how wonderful the product is. I thought I would give it a trial and only had to pay shipping fees. I now know that this advertisement is fake and these celebrities have not consented to this.

Product arrived within a week. 2 weeks after receiving the product I was debited from my account $300 and 2 weeks later another $300. I received no emails, invoices or any other communication from the company nor did I ever see the terms or conditions.

I rang the company and cancelled my account. I asked why they are charging me as I only signed for the free trial. They said in the TCs that if I dont contact them within 14 days of receiving the product Ive signed up for a monthly subscription. I said I want to return the products and get a full refund and they said itll cost me to refund and take 6 weeks. What a joke! She said she can refund me a portion of the money approx $100 US and send me a present and can do this within 3-5 business days.

This company is unethical and are scamming people. Do not buy this product. They are taking your money without your consent or knowledge.

Thought I was signing up for free samples, then noticed on the email they sent me that I had allegedly agreed for them to bill me close to $100AU per month on my credit card. This is not what I signed up for. Soon after the product arrived I phoned them to cancel (within the 14 day cancellation period). I was given a choice to return the product (to Malta apparently) or keep the product but pay for it. I decided to just pay for it so I could end my relationship with them asap and put the whole experience behind me. I think I got out of it lightly, as other reviewers below mention being billed hundreds of dollars as they didn't cancel in the required time frame, and they were also unaware of the terms and conditions i. E., that by getting the sample you are agreeing to a monthly subscription and would be billed automatically, which of course was written in the fine print. I think the conduct of this company is deceptive and unethical. I don't care about my wrinkles enough to be treated this way by a company. If their product is as good as they claim, consumers would return to purchase it at their own will. Others might find the cream works but not return to purchase it because they can't afford it. I agree with many others on this forum that this company should be stopped. I will also mention the only reason I followed the link to the "free" sample, was because article showed up in my messanger about Today show host, Lisa Wilkinson quitting channel 7 to focus more on her skincare business. I followed the link to the article which I now realise was probably just an ad for this dodgy skin care business, and I regret ever following the link. Like many other reviews on here, my review is not of the efficacy of the product itself. I will never know as I refuse to do business with such a company. I will also mention the sample of the idrotherapy was tiny, and along with essence of argan I was charged in total $82.00.

J'ai répondu à une offre d'échantillons gratuits que j'ai reçue avec paiement de 8,45,(frais de port!) puis plus rien sinon que je me suis rendue compte qu'idrotherapy m'a retiré sur ma carte de crédit 109 le 9/3/2018 122 le 12/3/2018, 129 le 25/3/2018 et 116 le 24/03/2018. Pour des produits dont je n'ai jamais vu la couleur! Mais je n'avais en principe aucune crainte puisque aucune commande et aucune facture ou confirmation de commande. Je n'ai reçu aucun produit qui aurait pu éveiller mon attention... Ce n'est que le 9 avril lorsque que j'ai reçu mon relevé de retrait de carte visa que je me rends compte de ces retraits frauduleux.
En plus impossible de les contacter pour demander des infos, par mail pas de réponse et les n° téléphone, sont des répondeurs... En conclusion j'ai perdu 486 plus les frais pour annulation de ma carte de crédit!