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IdroTherapy

2.2

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IdroTherapy Reviews Summary

IdroTherapy has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IdroTherapy most frequently mention credit card, free trial and bank account. IdroTherapy ranks 124th among Skin Care sites.

service
40
value
40
shipping
38
returns
38
quality
37

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New Zealand
1 review
13 helpful votes
Follow Wendy M.
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Really not very happy! This has to be the most expensive "Free Trial" I have ever participated in. First you pay p&p which is far enough. Then you are recommended to order a second product for optimum results, secondary p&p charges but it is at least optional
On deciding not to join the "Elite" monthly subscription thing, and cancelling within the allocated time frame, I am notified of a USD9.99 per product "processing fee for the return, plus I have to return the unused product or empty container from NZ to Australia, also at my expense
All of this info is available on order, however, it is not all explained in the Terms & Conditions on the website. Actual info is all over the place therefore just proves the old adage, if it seems too good to be true, it is!
Always read the small print, everywhere! Hunt for it, it is there!
But wait, I was offered an easier option... I could keep these products that I don't want and they would bill me USD15 per product for me to throw it out. Begs the question, why is the "Elite" membership price USD99 per month when clearly they are still making money at USD15?
Not at all above board, total rip off - I feel very foolish but lesson learned!

Date of experience: January 11, 2019
Australia
1 review
8 helpful votes
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SCAM Artists!
January 10, 2019

I was scammed by this company, phone numbers were fake. Managed to track them down and they offered me 40% discount to keep the products, then they offered me 60% discount to keep the products... No Way! I'm mailing it all back in order to get a partially full refund (except for postage). Rubbish! Stay away!

Date of experience: January 9, 2019
Australia
1 review
10 helpful votes
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Scam
January 9, 2019

We didn't order this and our credit card has been charged $2500. 00 over 2 weeks. This is an unscrupulous company with fake phone numbers
And if you notice the 5 star reviews are all by fake people who only review this company
We have forwarded this scam to our bank and are calling the accc
DO NOT ever use this product

Date of experience: January 9, 2019
Australia
1 review
4 helpful votes
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SCAM Do not order!
December 30, 2018

Website made it look like getting free samples. They took unauthorised payments from my credit card. Stay away from this company.

Date of experience: December 29, 2018
Australia
2 reviews
10 helpful votes
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Thieves
December 27, 2018

Thieves and cheats, i also stupidly ordered "Free Samples' there's no such thing, cancelled in October, got billed, rang them in November returned the products, no refund and still found i have been charged again, they owe me 2 months worth of cash, i, am left feeling like a fool, i think it's time to get Consumer Affairs and Current Affairs TV involved, i simply cannot afford the exorbitant prices they are charging. In future i will read comments before purchasing anything promoted by the likes of so called TV personalities. PLEASE STAY WELL AWAY FROM THIS COMPANY>

Date of experience: December 27, 2018
Australia
1 review
8 helpful votes
Follow Muriel C.
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Deceitful rip off
December 18, 2018

I stupidly ordered the " free" samples of Essence of Argan and wrinkle eraser supposedly endorsed by Lisa Wilkinson. Didn't realise until I received the follow up email that one was $99 that would be automatically billed and the other absolutely exorbitant as well.
I rang, was hung up on the minute I mentioned sending back, rang again and got the RMA return Merchandise numbers. When returned, at your own cost, they charge ANOTHER $9.90 " handling fee" for absolutely nothing which is billed in US $ at just over $15 (even though I rang a Sydney number and was told the price) Don't go near them!

Date of experience: December 17, 2018
Ireland
1 review
4 helpful votes
Follow Wendy S.
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TOTAL SCAM. UNAUTHORISED PAYMENTS TAKEN FROM MY CARD. DO NOT BUY YOU THEY TELL YOU THAT YOU HAVE SUBSCRIBED and that they will be taking regular payments. All calls to customer service go through to India. RIP OFF

Date of experience: December 13, 2018
Australia
4 reviews
15 helpful votes
Follow Christine Z.
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I ordered free trial of antiwrinkle oIL
Then I recwives Idratherapy cream. I had never heard of this cream then even though I had not agreed to further products being sent phoned them got promised 30% refund did not happen. TO ALL CANCEL CREDIT CARD this is the only way to stop them. I lost $350. How can this keep happening.

Date of experience: December 3, 2018
Ireland
1 review
4 helpful votes
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Scammers
November 19, 2018

Stole 125 from my bank account, then gave false numbers to call for "customer service" cream is rubbish too. AVOID!

Date of experience: November 19, 2018
Ireland
1 review
2 helpful votes
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Scam scam scam
November 16, 2018

Ordered under guise of free product for limited period
And as with so many other reviews i am being charged routinely for a product i hate
Been to bank to block them
Fingers crossed
DO NOT ORDER

Date of experience: November 16, 2018
Philippines
1 review
0 helpful votes
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Nice Cream
November 11, 2018

I am a big fan of this cream, first i got it as a gift from my daughter in law. Ordered and asked for every 2 months shipments for almost a year now. Nice one.

Date of experience: November 9, 2018
Australia
1 review
8 helpful votes
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Lowlife company
November 2, 2018

Absolute Scam. DO NOT ORDER SAMPLE. As you then will get hefty deductions coming out of your credit card every fortnight. Sadly the world is full of scroungy dogs like this company. My wife first ordered what she says was $28 worth of product. Now checking Credit card online a total of $693 has been deducted. So had to cancel cards which is a pain as i have many auto payments attached to the card, Bank is going to try & claim for us, so fingers crossed.

Date of experience: November 1, 2018
Ireland
1 review
8 helpful votes
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Total scam
October 16, 2018

I paid for the shipping for the free trail, I then wanted to cancel my order as I read I would be charged 100 if I didn't cancel after 16 days. I tried calling & it said the number is not recognised so I email 4 times, I received no response.
I finally managed to get to chat with someone on their chat site which I just stumbled across. I had to request a call 3 times, I finally received a call & I explained I wanted to unscribe as I didn't want to get charged 100, oh but little did I know, today I was charged 100 as I was on day 16, I explained I tried calling & the number was not recognised & emailed & I got no responce. I was told the number does work. The Irish number in their website does not work.
I am so annoyed, in total I have paid 118 for products I have no interest in, the whole thing is a total fix! Please nobody sign up to this, it's beyond the worst service I have ever received. Total scam.

Date of experience: October 16, 2018
Philippines
1 review
0 helpful votes
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Beautiful!
October 15, 2018

This product does not only make me feel beautiful, it makes me look beautiful too! It's amazing in just 3 weeks, it lightened the wrinkles on my face. My friends were amazed that I looked younger than ever!

Date of experience: October 13, 2018
Philippines
1 review
0 helpful votes
Follow Pamela S.
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This is it!
October 15, 2018

I was using the argan oil which worked perfectly on my skin. I went back to the site and saw this Idrotheray wrinkle reducer cream which they said works perfectly with argan. Well, I tried it. It feels great and It begins to lighten the lines on my forehead. I am happy!

Date of experience: October 13, 2018
Philippines
1 review
0 helpful votes
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I bought this oil for my wife, i heard about how women use Idrotherapy to their face, within the first week of use, my wife saw an amazing result on her wrinkles. Her face is smooth and glowing. I will definitely recommmend Idrotherapy to my family and friends, good things aren't cheap and cheap things aren't good. But the company gave me and my wife a lifetime discount of 50% on all future orders. Amazing!

Date of experience: October 11, 2018
Philippines
1 review
0 helpful votes
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Works Like Magic
October 8, 2018

The truth is I hesitated using this but I tried it anyway. I was glad I did that because this wrinkle cream is amazing. It works like magic! After 3 weeks of using it daily, I can see that the lines on my face started to lighten up and it does as I continue using it. I ove what it does to my wrinkles :)

Date of experience: October 6, 2018
Canada
1 review
4 helpful votes
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DONT ORDER - BILLING SCAM
September 23, 2018

My 78 year old mom got scammed out of $400 for a trial sample. They billed her without shipping anything and were horrible to her on the phone.

Date of experience: September 23, 2018
Canada
1 review
6 helpful votes
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PURE SCAM
September 15, 2018

I ordered the trial of two products from this company for $19.48 Cdn. They were giving the products away, just had to pay for shipping. I gave them my credit card details, paid the $19.48. I did not read the small print, went on vacation, came back to find two more packages and a charge of $528.97 Cdn on my credit card. Called the bank and cancelled my card. I would never use this product, too many chemicals! Threw it in the garbage. When I told the clerk at the bank that I wanted to cancel my card, he immediately replied: Idrotherapy? He told me that I am not the only one who got taken. So people, beware, this is a scam!

Date of experience: September 15, 2018
Philippines
1 review
0 helpful votes
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Amazing Product
September 16, 2018

This product is amazing, it works miracles on my face. Reduced fine lines on the third application. Skin on my face look brighter and smoother. I am sold on this product, and will use it as long
As it is available.

Date of experience: September 14, 2018