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IdroTherapy has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IdroTherapy most frequently mention credit card, free trial and bank account. IdroTherapy ranks 124th among Skin Care sites.
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I signed up for the trial promotion of the product, good thing they have this promo, so I can try first and see if it's gonna work for me. Lucky me! It worked and I love it. It lifts my sagging skin in my face and in weeks I already seen the difference. I totally loved the product, I used it with the argan oil, worth every penny. I replaced my previous creams with the best cream, no regrets at all. The nice thing about this is I got to avail a discounted subscription. I highly recommend the product.
I used this twice a day, I found this very amazing as it gave me satisfying result. I got a really big problem with my wrinkles but after using this probably around 3 weeks, 50% of my wrnkles were gone.
I really like this cream.my friend recommend this to me and I tried to order the trial and after 2 weeks using the product, you can see that fine lines are starting to be gone and the good thing is you don't need to spend lots of money for this product for a dollar a day program which they offer to repeat customers and simply call them and be assisted by accomodating representatives that are not hard to deal with
Gave this product a try for almost a month, I was stunned with the result as it removes my wrinkles and also I look 5 years younger.
For any one thinking of buying this cream and oil FORGET It, it is are a con.
Be super vigilant, watch your bank account. I called after receiving a "sample" which I did not like at all, only to find I'd been charged almost $200! I was supposed to call within a week to cancel and because it was two weeks "they understood but there was nothing they could do except cancel ongoing monthly repeats! Finally managed to obtain a 30% discount for stuff I'll never use.
I am currently enjoying a lifetime discount of 70% and gets my supply with mascara every 3 months for only $29.99! I love this product, I am using this together with argan oil to lessen dryness of my skin while removing those fine lines, now i will not be afraid when i get older because I had the chance to lessen those wrinkles on my face
Their company popped up while using my fb, no harm in trying right? I've initially ordered a trial product, in just 10 days i noticed effects on my skin, it moisturize and lessen those marks in my face. At small period of time! I noticed the effect of this amazing product!
I called their customer care number sent in my email, to inquire if by chance i could enroll to their "dollar a day promo" (i swear i cannot afford expensive product, i was in financial crisis that time), I was not billed with the regular price, why? Because I do understand their policy! Like what some you guys are claiming
What a great product! In just a month, it lessen my wrinkles and it helped me to have firmer and moisturized skin! Thank you for inventing such an amazing cream. I will welcome my 50's with open arms and younger looking skin! No need to try lot of products to achieve your dream skin
Just noticed that the star rating for sleaze is a lot higher than the product rating. If you could give minus star it would be better, thought it would be better to throw it away would not even improve the look of my dogs wrinkles.
For any Of you thinking of buying this cream and oil FORGET It SCAM they are sleazy con artist watch your bank account this company is a scamfrom start to finish please save your money A FuCkin Rip Of contact me on 0414278165
Don't even consider it, this mob are nothing but thieves. Must admit, our consumer laws are partly to blame for allowing this sort of company to exist. Don't know wheather the cream works or not, probably not! But boy! They do know how t keep fleecing the bank account.
DONT BUY FROM THEM!
I've been using this for years. I'm 52 and active and It's the best anti wrinkle cream I've used. Have tried other products but this one is safe and really helps my skin. A little goes a long way. Lasts for quite a while. I get a lot of compliments on how my face never changes so that says something for it! Helps with the aging process. I won't buy anything else but this. I have extremely sensitive skin and this doesn't break me out. No more fine lines and less signs of aging for me..
Two weeks after I received my free samples they STOLE $300 from my credit card. They should be prosecuted but as usual they will carry on with this scam! I never received the goods I had paid for and had to cancel my credit card! So disgusted as we are on an aged pension.
Tried the idrotherapy and the essence of argan for 3 months now and i loved these products i subscribed to receive them every 2 months
On receipt of the trial' products the warning signs were there and hence I rang to organise the return of these products, to learn that as well as postage which I was totally aware of, I had to pay $30 for each of the products, lipsticks included which were all promoted after asking for the initial cream!
Totally disgusted with the whole process.
Like many complaining about signing up for the free trial offered on facebook - pay only shipping charges - only to find a month later on my credit card statement that I was charged over AU$300 with a a similar amount charged the following month. Contacting these people to complain and recoup your money is as stressful and painful as pulling teeth. My first phone contact was not pleasant but reasonable. When only one of the charges had been refunded, the second phone call was very heated but I thought it had been successful. It wasn't. The third contact the person was outright rude and nasty. I had already reported them to the ACCC - Aust Crime and Corruption Commission and a scam report was raised. Facebook Ireland was notified of complaint. I complained to my bank and wished to have their Mastercard merchant trader's licence investigated. It was only once the bank was involved and had complained to Mastercard on my behalf that I was refunded the second amount. Don't use them and if you do and have problems, complain like hell to the authorities and to the credit card companies through your bank. There are other people that falsely use this automated subscription. Their excuse is that once you give your credit card details to them for shipping charges, you have authorised them to use your card. Do not use them. Scammers. Ripping people off.
I got scammed like the rest of you. Out over $300. I had to cancel credit card. They will just keep deducting money for no reason if you don't. It really is pure and simple theft! Stay AWAY FROM THIS SCAM!
I too signed up for the free trial. I have only found out now that the "free trial" was only for 14 days after which $175 would be taken from my bank account.
Absolute scam. There was never any obvious small print to indicate subscribing to this on a monthly basis to the tune of over $350. I have " cancelled" mu so called " subscription" and only hope when the goods arrive ( that I did not order) that my money can be refunded. A shameful underhand deception. I will be telling everyone I know about this.
Maybe this should be a police matter. I thought I was ordering a free sample of these 2 products, but was charged $157.30 and $176.78 for 'shipping costs'. Considering the small size of the bottles this is a scam. I then noticed another charge on 24th feb for $186.62 and 23 Feb for $167.98. A total of $688.68! Apparently when I ordered the trial I also agreed to an ongoing order every month for these products. The person i spoke to said it's all in the small print and I should have read it, but I didn't even see any small print! Obviously looking at all the reviews many other people have also been scammed.
Absolute daylight robbery. How this company are getting away with this is absolutely scandalous. Cancel ASAP as they keep withdrawing money from your account. They have taken 220 from my account for a 30ml trial product. I have had to cancel my card just to stop them taking anymore. Their Irish phone number is nonexistent, total fraud.
Thieves steal your money. Twice l have rung and been hung up on y call centre staff
Thieves
Samatha Armitage and Natalie Barr ought to be ashamed to promote the pro
Be warned, if you give them your credit/debit card to get a free sample as they advertise, they will keep sending you more each month and I got charged over $170 for just this product alone, let alone the Essence of Argan that went with it.
Annoyingly had to cancel my card and pay the postage to return the damn stuff!
Answer: You need to contact your bank and instruct them to stop/ block this company from taking any more money
Answer: They took 125 euro from my bank account without my permission STAY AWAY FROM THIS RIP OFF COMPANY They took the money and wont answer ant E Mails Stay away from Idrotherapy
Answer: Your best option is to contact your bank or credit union and have them cancel your credit card. This is inconvenient and incurs a small fee, but it is the only way.
Answer: I have just had the same experience Sandy T. Trying to deal with it all now.
Answer: Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support
Answer: Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support

