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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Very good to use also enjoyed using this reliable service to start my unemployment
Perosnas con empatia y paciencia es el mejor servicio que uno puede recibir
My experience was a good one for my time and I thank you all for helping me threw my first experience.
Haha,,firghtening at first,thought oh no now cant get my unemplyment money now what? But the guy was good,and very sure of what was next,,wich made me feel better as well,really I was on pins and needles over all this NEVER had to go through this before,,but,,i made it!
I tried to order some accessories for hearing aids,was able to verify identify but, that is as far as I could go.
Hello Raoul! I am sorry to hear that youāre having trouble, and I appreciate you bringing it to our attention. Please email [email protected] for assistance with your verification. We are here to help. āT, ID.me
My experience was very positive. It took me a bit longer to complete it (three days) because, when I started my profile, I did not have a photo ID on hand. After I scanned my passport and uploaded a copy the process was very simple. I recommend to future users that, before they start the process, they should, first, scan a copy of their driver's license or passport and have it ready.
Please suspended my current account with the att.net email and unsuspend the enginerrff13 account. Make my engineerff13 my primary.
Hello David! I am sorry to hear that youāre having trouble, and I appreciate you bringing it to our attention. Please email [email protected] for assistance with your verification. We are here to help. āT, ID.me
It was awful for me. Had a hell of a time loading the California license and trying to wade through it all. I hate the computer and my cell phone. Never again do I want to do this.
Hello Arlene. Weāre glad you were able to complete your verification successfully. We appreciate your feedback! -T, ID.me
Oh wahoooooooooo wahoooooooooo wahoooooooooo wahoooooooooo amazing EXPERIENCES FIVE TO 19 STARS! THANK YOU IRES SO KEEP OUR HARD WORKING MONEY BACK TO YOUR PAIDCHECKS THANK YOU TIO SAM...I GIVE YOU ALL 5 TO 10 STARS...WAHOOOOOOOOOO WAHOOOOOOOOOO WAHOOOOOOOOOO WAHOOOOOOOOOO WAHOOOOOOOOOO WAHOOOOOOOOOO.
Very easy to ID me. It was very simple and easy to do it with text and computer.
My experience with ID.me was very great.I love how the process.
Satisfactoria y generosamente agradable al haber tenido esa verificaciĆ³n con su equipo. Me ayudaron en todas mis preguntas.
It safe and fast and easy to use I am glad I use this app
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Scott. Weāre glad you were able to complete your verification successfully. We appreciate your feedback! -T, ID.me