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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Cool something good but it can be like made simple allowing a link from an primary with proper identification to agree both standard and sides
My experience was easy,fast,and very informative. I thought I was gonna have a difficult time obtaining the information easy as 123
In order to get access to a government website I had to verify my identity. It was not simple, but after getting all my information and documents in an acceptable format, I took pictures with my iPhone and downloaded to my computer. After that it was a snap! Great job ID.me!
Take pics on your phone and email them to yourself. Download the zoom app in case the gov't web thing doesnt work. And lastly, it took me longer to figure out getting pics onto the site than for her to ok it and be done. Go. Do. It. Now.
It was delightful when I got in touch with the csr she immediately solved my issues and set me on the right track I cannot ask for more
Muy buena experiencia lo recomiendo facil rapido y profecional.
Awesome interaction very helpful I understand everything the rep explained without no issues
I'm having a great experience, I've been using this debit card for 4 plus years now. For work! It's a very helpful card
I'd ignored requests to change my pw, because I dreaded making another change. Your process occurred so quickly and easily that I was pleasantly surprised. The biometrics were a welcome addition to increasing security.
Very simple and fast process! Type in your information and upload any documentation that is needed.
It was easy to enroll. The last time i went on norweigian i was given carte blanche on my cruise. Am looking forward to having the same service this trip.
My experience Has Been Great no Problem at all it's safe and secure Give it a try you won't regret it
It's a amazingly fast process that only asked 3 simple questions. I'm not gonna spoil the surprise of the ease of them but the results came back less than 2 minutes and I was verified. Not having to submit any old paperwork or anything. Amazing!
I was able to view the Site without too much difficulty,, Sign in process allowed me to feel it is a secure site
Why does the IRS need this id.me?
I logged on fine then these clowns put up a wall between me and my government
Don't use this service if you can avoid it
Contact your congressman to get these people to hit the road
It was quick and easy. I answered a few questions in order to confirm it was me.
It was simple an short easy to do no hassle the process was easy as long as you have the documents that you need the agent can help you with any problem that you may have and lead into securing your identity and making it safe for you
Easy to do and friendly agent who validated my identity
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members