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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I had to remain patient in the process, but the final result made it all worth it.
My experience was like winning the lotto, and GOD coming down to earth just to tell me... I will live for an ETERNITY..
Yeah it's real easy to get in there but I still could not get to my social security stuff but I want to look at and I don't know how to get in there to look at my social security.
The waiting time was lengthy for it to be in the evening. However, I'm glad the system was available after hours The agent was respectful and knowledgeable of my concerns.
Couldn't ID me due to old info on file (address, phone number, and old email of my sister's, etc)
Me gusto la agilidad y seguridad que proporcionan con esta tecnología
It was somewhat difficult when it came to uploading documents. It asks you to take a picture of your DL and a selfie of your face. An option that should be included is the opportunity to upload those items from the photo app where you may already have them stored.
Other than that I think this will make filing taxes much more secure.
My experience this time with confirming my identity was so much smoother than my first experience. The help from the agent went smoothly, and stress free.
Process is simple and it brings ease of knowing your personal information is guarded.
Trust ID.me with everything. I definitely recommend ID.me.
Use this service when you have a choice to do so. So easy to use for verification.
ID.me is a great asset to contact with government services. I use it all the time, Some websites require multiple logins for security purposes. This helps keep you on the pages you need to see.
ID.me is quick and simple to use and provides trusted security for my personal info.
A thorough method to get enrolled with id.me and then access to most important government sites like IRS and SSA. Always secured with 2-factor authentication and have always found working - no 404 or under maintainence etc. - delivering peace of mind.
I thought this was going to be a long, dragged out process. Very easy to set up under 5 minutes max.
As the title says very time-consuming quite confusing the format could be definitely be better not many explanations as to what things are or what you need to have or provide you make one mistake I'll start all over and then you need to understand sometimes people move so that address on your ID might not be the address that you live at now especially the way DMV lines are nowadays at least in my state
ID.me is a secure and convenient platform that helps you verify your identity online, making it easier to access important services and benefits. By creating just one trusted digital identity, you can quickly log in to government agencies, healthcare providers, military discounts, and other organizations without having to remember multiple usernames and passwords. It saves time, reduces hassle, and adds an extra layer of protection against fraud, making it a reliable place to get things done efficiently.
I have to use it to sign into my government account.
Very smooth straightforward self-explanatory buttons and uploads actually work when you push or click on something it was a very nice experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members