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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I was very excited about the way the process went very fast and easy
It was awesome! Very profesional help! Show me how to work with this on a very clear manner.!
Rough start(my fault) didn't have the best documents that were in easy to read condition. But after they were accepted. Smooth sailing.
I want too thank you all for helping me. I had issues with them not verifying my phone number and it's the only phone number that's in my name and the only one I have and use. I've had it for going on two years. I didn't have another one too give them that's why I did a video call. It was my first time ever doin it but my agent was very polite and patient with helping me. He walked me through the steps of what too do and went through everything with me. I appreciate the help and thankfully he verified me and got it all took care of. Thank you all again!
Very nice is beautiful es muy fácil también es gran ayuda y oportunidades para identificar me como el título de la cuenta es seguro para información personal gracias por todos su apoyo que Dios les bendiga hoy y siempre
Completed the process but unclear if I'll have to refile or not the ending is very vague
I had to verified my self through video so they can know it's was me trying to get everything went find and now I'm back in id me
Oh I'll give a review Allright. YOU sorry $#*! nuts, I had JUST finished your bull$#*! gauntlet to verify my identity. And my account was IMMEDIATELY suspended, with NO help, NO $#*!in reply or ANY kind of assistance. You're a bunch of sackless dip$#*!s. As if the $#*!in IRS wasn't enough of a brain tumor to deal with. Those cocksucking $#*!s. The only reason you $#*!s exist and the IRS exists is to $#*! over the American people. To steal every $#*!ing CENT that we have. $#*! YOU. AND $#*! THE IRS. Greedy $#*!ing asshats. Not that this review will be read by any of you cucks at ID.ME, cause YOU DONT HAVE CUSTOMER SERVICE CAUSE YOUR A BUNCH OF $#*!ING PRICKS
To the young lady who worked with was great. She encouraged a novice to keep going even though l was struggling.
The process was quick and easy to use. I was able to provide my employer the necessary documents need to complete enrolment.
ID.me is easy to use and like the five stars it deserves is safe and secure.
It was good. And people were helpful. I have enjoyed getting this resolved.
I.D. me is the safest website and most importantly place to go to identify yourself when it comes government issued.
You probably already have an id.me account because you you renewed your drivers license and did it at the same time. All it does is map your face and compare it to your license to verify it's you. Easy Peasy!
NEVER BEFORE OR AGAIN WILL I USE THIS DATA BASE! TOOK OVER AN HOUR TO GET TO USE THE IRS SITE!
SO ANNOYING that I will never use again and I do NOT TRUST!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members