ID.meReviews 39,677

As a data analyst/computer program with 40 years experience in creating; user friendly interfaces to acquire data or request information, I found this applications very labor intensive for the information I wanted to receive. The panels do not conform to what the Industry considers stander input activities and prompts.

Solucionan todo se manera facil y rápido

As I said it went very well. I don't know what else to say. What else do you want me to say? I was pleased with everything. I would recommend it to someone if they ask me thank you.

Couldn't I'd after three attempts—total waste of time! Rating is higher than I was willing to give it—no stars! But I had to give it one star to post this! That is higher than I would rate it—it deserves no stars!

This is a mandatory service that has the audacity to send you a customer survey with loaded questions to make themselves look good, but basically performs a function at a marginally acceptable level

Thought I was accessing my husband's account, when I was actually accessing my own account, so now I have a new password and no way of logging into my husband's ssa.gov account

I wasn't able to log in years ago but it would not let me log into the IRS website. I ended up having to pay later and lost my refund.

Be extremely well prepared before starting the process.
Use a laptop or PC with built-in webcam with microphone.
Don't be surprised if it takes an hour or two (vs. The indicated 15-min.)
Don't expect clear / well organized webpages to walk you through the process.

I was on the phone 9 hours trying to verify my id still didn't work don't know the status of my claim I filed Sunday now I'm being investigated

I made sure the license I was uploading is current and meets criteria but was rejected multiple times with no reason as to why. Uploaded different documents and it didn't work that way either.

Muy satisfactoria me explicaron todo exelente

When upload documents, should have option for citizen ship paper, it has more info on document than passport, or driver's license.
I have a Chinese name and an American name, driver's license can't fit in all, so there's only my Chinese name, I've been using my American name most of the time, now SSA can't find me with my Chinese name because it's not on my passport and driver's license.

After watching the prep video and reading the provided instructions, the process was reasonably straight-forward. Our only issue was not knowing if we could use e-mailed or cloud-stored photos from a second phone or had to use the phone we were using to upload with to take the photos. In the end, both options were available; so no worries!

Way to complicated. Im hoping I'll still get what I need for taxes and other information will still come in the mail. If not, I'm screwed.

Fue fácil y agradable mi trámite, los agentes me ayudaron y me explicaron

Not good. I was able to download my documents, etc. and then it told me it's not correct? They are my documents. They are my knowing information and I still couldn't get on.

Just another way to track the public. Facial recognition is not required by any other site that I visit and is totally unnecessary.

I had to get to my private data using ID.me. The process was very easy to use. I was able to get my information and feel secure that my private data was protected.

I was impressed how quickly and easily I could set up and sign in. The wait time was a matter of minutes, and uploading documents was a matter of seconds. I was impressed how quick and brief the video call was with the agent.

Unfortunately, I found it very difficult to complete required authentication and video conferencing didn't work. Waited on hold for 45 minutes to get call, then didn't work. Spent over 4 hours trying again and again. Finally rep sent a link
That worked. Rep was very nice and took only a few minutes to verify me. This process did not work well for me. Very frustrating!