ID.meReviews 39,830

Aggravating. I have to find letter containing a passcode for fin al step. I thought it was a phishing letter and have misplaced it.

Muy bien y rrapido confiable me.gusto me pude entroducir todouy bien

I had to identify my self because I lost my phone. It was super easy. And the video selfie was easy and very convenient to access my account.

Putting a lot of information you guys needed and not being able to even attempt to try to get my money back it was a waste of time. I'll never get back the time I spent on trying to provide you with all the information that you all needed.if you're gonna ask for all of that, you should be able to hook up to somebody that could help me.not artificial intelligent, not a recording people real people you should be able to do that

Using ID.me was extremely easy to use and the instructions were very easy to follow. The site definitely seems secure and was helpful when retrieving information from years past.

I setup ID.me years ago. I have used it for a few systems that take it. I found it easy to setup and after it is done it makes accessing things like VA and Social Security data fast and simple. I can't wait for it to expand to other agencies!

It was fast and convenient and will use again in future

Todo muy profesional,no hablo inglés y el agente a cargo se ocupó de buscar un traductor,apesar de no saber idioma español entendió todas mis respuestas mucho antes de la traducción

Muy amables en la videollamada.todo excelente. No tardan mucho en atender

I went through the tedious process of setting up the account including a video call during which the agent took screen shots of the ID documents I already uploaded online, then I was able to login into the IRS once. But the next day, my account was suspended for no reason. It's been 3 days and the ID.me customer support has not responded. This is a terrible service.

Gracias ARS por ayudarnos a protejernos del fraude con estas aplicaciones.

Una aplicación de la cual me siento súper segura se q es una buena opción para cualquier persona que quiera utilizarla porque estará segura su cuenta con ID.me

Quick, efficient and simple. Thanks for the help!
I'll pass it along to others

Providing personal information for agencies support is risky for all especially in this new age of AI and hackers. Seniors are true targets. We must have our personal information protected as service is rendered. Not too many steps that's the way.

I had some issues getting into my account but after reading the articles I was able to troubleshoot my own issues and recover my account on my own

Timely and Professional, Overdue I feel this update is needed at least once a year in everyone's life. Identity theft is a serious and controllable way for the people to make the helpful decisions to safeguard their own lives. They are practicing and making better management decisions.

I had a great experience. Easy, fast and done before I knew it. Wasn't hard at all.

Services were on point, uploaded necessary documentation, and immediately upon verification was given access to a plethora of knowledge including the ability to recieve email updates to particular services of my choice.

Self service options not good but video chat verification works.

If only everything that requested access to our sensitive information were this secure I would feel safer online.