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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Surely very few people will be able to complete this process since their methods are quite demanding but that is good since it provides reliability.
I recommend ID.me to all. Easy to do step by step. Come on and try it. It is great.
Never i looking for the problems that I now but now only have it wait.
It is really good to have that It is very helpful with identifying yourself for different links. It is something that I think is important to have to verify your identity. It should be something that is used for a lot of different verifications that people need. And it is a good protection for you in your life.
Muy recomendable, todos los documentos necesarios para tramites gubernamentales
En cuanto cargué los documentos me hicieron la llamada
I am very satisfied with this Excellent and very fast page.
I love it when things work the way they should! Trustworthy, efficient and secure.
The id.me account process is very easy to complete and all the steps they use to protect my personal data keeps me not to worry about losing my personal information.
The experience I had with is.me was a great experience the help me out a lot and they helped me in a way so that I can help a friend or family member if they need me to
It was nice to help me I'd me and i would like to say thank you for helping me
Muy seguro i muy rápido excelente para toda persona que quiera mandar documentos personales recomendado
It was a little difficult, but I got through it at the end😊
It was so easy to do step by step they direct you the right way and if you might've messed up it promos you to the right thing to do
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members