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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I set up an ID.me account years ago. Went to use it to sign into my VA account, and was asked to set it up all over again. Ridiculous waste of time.
Very helpful and easy to would recommend this to someone that I no any family member or friend
Easy.except the should put a permissions box before the DL upload. I had to use cameras take pic then choose from gallery. For the selfie part, it asked and I granted camera permissions
Yes, it's easy and convenient!
Also, cyber security is very important in public site and it is so!
The process was fairly simple with the setting up of an account and processing the information needed to
Excellent when it comes to online services it being local or federal government, using ID me your personal information is well protected God bless America
No integrity and it is a fake website! This is not a real website! Going back to mailing stuff in, at least thta is secure and not going to be hacked!
It's a simple and easy to setup account and signing in, the selfie video or document upload has a fast response time to verify security.
This is the most efficient quickest way to ID me that a person can have please use this and give it to Future Family references so people can see the best method to ID me have a great weekend love you losing
This was awesome experience to complete process in 10 min Thanks
Me gusto el trato de la persona, fue muy amable y paciente.
When we are required to enter our personal info on the internet, it is the Unsecure. Data breaches happen daily.
ID.me is secure, fast and easy. I had a great experience with the service they provide.
Experience was good it was a lot easier than I thought
I was only told about ID.me and when I went to register everything was a breeze to go through. I got my service record right away. I would recommend all veterans to start today and get your records clear now.
It was good I live the help they gave me she was real nice with everything I love that
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members