ID.meReviews 39,197

The video confirmation is quick and easy. The agent was knowledgeable and pleasant to deal with

It was a little difficult, but I know, security it is very important

Little bit of a pain in the $#*!, but I understand the security measures.

It was a little difficult but did not get me lost in the system.

This service was extremely surprising to me. I got disconnected and a back up agent called back within minute.

Was an easy setup as long as you have the documentation deadly available

I set up my user ID and password. After login, I saw another person's information! I reported it to the ID.me company, but they did not reply.

Since October 2nd I am in a logging loop and unable to connect to Florida Commerce to apply for unemployment benefits. It's the worst experience I ever had.

After weeks and weeks of ID me refusing to accept my photo of my driver license, and weeks and weeks of ID me refusing to work while taking a video selfie, I eventually had to buy a brand new tablet device to be able to log on to the IRS website.
ID Me should provide a warning that if one is using an older laptops or older phone? That ID me will NOT work. What a waste of my time.

Requires a response to a text message each and every time that you sign in. I appreciate a solid security app but dealing with this site is troubling. From time to time the screen lock up and you cannot proceed to the next question.

Someone stole my identity and fraudulently filed taxes in my name! When I tried to file, I registered with ID.Me and the IRS were able to positively identify me so that I could file. This saved me so much time because I had an actual DL and video of my face saved with ID.Me via the IRS! There're so many people who rather steal than get a JOB! So yes, ID.Me saves time and money!

Exelente y dispuesto a sujerir a otras personas para que utilicen está plataforma

It doesn't lead you through the process with step by step definitive directions, as it seems to assume you know how to work such a program, but if you keep trying, you can get it done.

I have been putting this off for almost a year, expecting it to be an onerous task. Imagine my surprise when it wasn't! If you have pictures of the front and back of your DL and another ID, I had one of my health insurance card. Once you login, the entire process might be over in less than 30 minutes. The agent I got was awesome and I was on the call with her about 3 minutes. Done!

👍🏻 it was fine. I'd say it worked out in the end but I don't know 🤷 wasn't there

I had trouble verifying my ID.me account. After many emails representative Jonathan was with me every step of the way. He was patient, kind and best part is he was always there when I needed him. I email him and bam! He replies within a short period of time.
Excellent customer service.

WONDERFUL. I AM IN RECOVERY FROM 13 BRAIN SURGERIES AND I AM LOOKING FORWARD TO HAVING THE ACCOUNT PAID OFF! I HAVE MEDICAL BILL TO PAY AND I NEED TO GET THIS PAID OFF SOON!

The process to create an account went very smooth. I feel the security of my information is secure. I now know there are other ways to use ID.me.

I was able to set up ID.me fairly quickly. They did a great job of blending a PC browser and mobile browser experience, which isn't easy to do. To anyone who's going to set it up, I would suggest getting your information together, along with your identification, before you start the process. This will enable you to complete the setup faster.