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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Didn't have a problem getting the documents online. Everything went thru on first try. Easy to understand instructions. Was done in minutes.
First, I started all this on my computer since it is easier to see. Unfortunately, you can't do this on the computer you must do on a smart phone. The other option was sending your information via USPS. Since ALL my personal information would have been enclosed all I could imagine was identity theft. If you moved closer to the children in your later years and that resulted in a move out of Florida they assume you are dead unless you can prove you are not. The Florida retirement system wasn't going to continue sending my retirement pay unless I could prove I was alive. Calling FRS won't help. There is no help line to prove you are alive.
Was very frustrating trying to set this up & while I understand the importance of preventing identity theft, this whole process to be able to gain access to my Social Security info. Is typical bureaucratic overkill.
Great discounts for the whole family traveling government Rewards help you save money and enjoy more family time
Fill in the identification information once and then log into multiple government sites with one password and identifier.
Everything went smoothly, after the agent provided a lot of help getting started. At the beginning, my almost complete ignorance of cell-phones and video stuff was an obstacle, but the complete professionalism, patience, and skill of the agent made the whole process, dare I say, enjoyable.
One minor beef: When I clicked on "Submit" below, it didn't work. When I checked this form, I saw the stars at the top. On clicking on them, I realized what they were. If someone clicks on "Submit" and there is a fault in the form, the user (me) should be informed of what the fault is.
It was awsome, I like it! I'll recommend it to all my friends and family. I'm sure they will do the same.
The experience is natural. What can experience you asking for is partial of the life nothing's easy or very hard. Everything is natural.
There is no site that is hack-proof. This site is pushing a lie. Your information will be hacked, compromised and sold to the highest dark web bidder. If there is an alternative (which there isn't because it sucks to be you), use it.
Use id.me for checking my social security account against logon.gov to make sure they match, and also to do my tax returns.
Ate you serious? Your service was not helpful? Kept not working after I uploaded my ID
The Instructions were easy to follow and it was pretty fast I got done within 20 min of starting. I really like it.
This is extremely secure and the video person was incredibly kind, patient and helpful!
This site is mostly easy to use and conveniently listed on many sites. I feel secure now that I'm verified with ID.me. It's not too difficult to do, and worth the security factor.
This was so easy to use and very secure site was fast and sufficient. I would use ID.me in all my business. Thank you to this site it was great.
Such an easy process, just follow the instructions and you're good to go. I set mine up within 7 minutes it tells you everything you have to do. Tip: take a picture front and back of your drivers license or state ID ahead of time. I keep mine stored in my photos. Also close out all your apps. Easy, easy process.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members