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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I'm very excited and i will told others about it.
Thank you very much
3 weeks and many phone calls I was finally on line with the help of
I just started y'all took your first deposit already so I have to give myself 3 to 6 months to see how well y'all do
Es un assistant que rune todos Los requisitos para su trabajo
Most everything was well explained, except why pic denials of my ID were not met with any feedback. I think the pics of my ID were too dark, or marked, or had flash reflections, but I was never told what the issue was. I eventually took an approved pic in daylight. That was only frustrating issue with sign up process, for me. Everything else was well explained throughout the process.
Is this the kind of future you all want? Centralized ID's? Don't be stupid, ban this s̸̟̜̙̩̖̰̳͖̎͊̅̔͘h̵̛̝̜̖͐̿̈͆͆̇̽ī̶̝̍̋̐̉̇̂͝͝ẗ̵̨̳̜̱͎̥̳͙̤̲̗̞̞̼̰͈̒́̃̏̊̆̉̊́͂̀͛̓̕͝͠ across all 50 states. F̶̂Fü̸͍͜c̷̖̥͗k̴̢͈͗͌ Commifornia's authoritarian "facist" bs and f̶̹̂͠ü̸͍͜c̷̖̥͗k̴̢͈͗͌ Gavin Newscum.
Easy to use, fast, efficient and accurate. Being able to use a cell phone to complete the inquiry for the required documents was something I was accustomed to doing so it was familiar.
I really enjoyed the DMV website and app. I looking forward to using it again. Well job done great and excellent done well.
If you are given choices for a new identification system pick ID.me to get the job done the first time around. I used ID.me and couldn't believe how fast and easy it was. You won't be disappointed.
It was okay it was just my first time but everything went good and I guess
Not being computer or website savvy I get frustrated
Was completely satisfied with the ease of setting up my account for ID.me. There were no issues throughout the process.
I had zero issues with using ID.ME
It couldn't have been easier or more transparent. Anyone can do it. I love how technology has advanced so much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members