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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
This summary is generated by AI, based on text from customer reviews
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Once you make sure idme.com can access your photos and docs on your android camera, uploading is made easier.
A good experience by being very thorough and direct with your answers
Setting up my account was easy to understand and follow the steps. I would recommend doing this for access to many current and future government services that require safe and secure identification.
I just scan my license was easy enjoy my discount.
It will take longer to login different websites but ID.me seems more secure.
Seems secure and pretty easy step by step process. A good way to help keep your identity safe
Had to start from scratch and enter info. 4 times before it was taken
Everything is safe and a good way to ID myself quick, having it on my phone I can carry it anywhere I go
I'm confused about if I got it set up correctly and please let me know what I should do
Had to repeat every step 3-4 times. Site not easy to under
Embarrassing and complicated because you people don't listen so
Trustworthy site coordinating with other highly important and relevant sites to simplify the connection process to get to the data and information one needs for many government agencies.
Use lowes alot and 10% is a good value. id.me is easy to use with results almost immediately. To my fellow veterans thank you for your service.
IT WAS A VERY GOOD EXPERIENCE, I think that the goverment is doing its best to hellp the US people through this(ID.me) plataform.
Very easy and I was very satisfied. They help me solve my issue in less the 5 minutes.
SAVAGE.Q.EWWWY i prove I wouldn't use anything other than this site.It's good for everything.It's i love it very much.It's very secure and very easy to start.It doesn't give you a hard time it doesn't take long
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members