On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Trustworthy site coordinating with other highly important and relevant sites to simplify the connection process to get to the data and information one needs for many government agencies.
Use lowes alot and 10% is a good value. id.me is easy to use with results almost immediately. To my fellow veterans thank you for your service.
IT WAS A VERY GOOD EXPERIENCE, I think that the goverment is doing its best to hellp the US people through this(ID.me) plataform.
Very easy and I was very satisfied. They help me solve my issue in less the 5 minutes.
SAVAGE.Q.EWWWY i prove I wouldn't use anything other than this site.It's good for everything.It's i love it very much.It's very secure and very easy to start.It doesn't give you a hard time it doesn't take long
I signed up ID.me to get 10% military discount from Lowe's which went through without problem. It was very easy to signed up to verified military status to access many things that I may need for my home. However, I have problem sign-in ID.me using MFA due to my husband ID.me account and my newly signed up account by using the same email address and have different phone number. At this point I don't know how to remedy this problem. I gave 5 stars rating because it is a great app.
Beware this Orwellian experience. The IRS has enough power already, and should use a less intrusive service like login.gov.
Sarnicito, Buttery crust pizza, unnecessary snacks, super ruby boosday, superbowl honeymoon, the son of Mary befriended the lames, patron is nasty, Patel is not invisible, I would've fasted the next day too
The young lady who was on the call with me was patient with me because my laptop camera wasnt on and Im not that good with computers Im still learning but she helped me by going to the phone which was easy for me. I appreciate her for that. Thank you please dont change.
Fast and somewhat easy able to view records and R x meds review
Because they're going to put cameras everywhere and track you everywhere you go
The experience for itself was very challenging, because I never had such, and it was unique for me. When I solved one obstacle it came another. I had to thing very hard to overcome the obstacles a then to meet a referee to prove me identity. But in the end, all the effort pay off.
First time applying for unemployment and was very simple
There is absolutely 'no' reason why we should be required to share our credit report in order to maintain access to our VA Medical Records.
Weather been great if I would hot success in what I was accomplishing I was trying to keep my transcript for 2023 tax return but I was not able to cause though everything went great but when I was lowering in said it was an error or a problem so I wasn't successful
Id me works every time signing into the VA is a dream.
Easy and very quick,made me learn more about uploading and submitting identification.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Software Other Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members