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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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After I got logged in, I tried to access the page to order hearing aid batteries. I kept getting sent back to the sign in page numerous times. Never did get to the page that I needed.
Me pareció un proceso rápido, no fue tan complicado.
Fast track online government services. To help benefiting people to void long line waiting at social security offices. Very trustworthy network to provide and protect you confidential informations
Make sure you have plenty of time to waste before starting this process. It is not at all user friendly and makes you go round and round in circles and still won't finish the process.
I ran through login.gov through SSA website to create an online SSA account, just because it is the first option in the list. Every thing seems fine until the process of verifying phone number. (This is also true for ID.me)
I had literally wasted so many days in trying Login.gov and finally gave up! ID.me provides an extended video call to efficiently resolve the issue.
Personal thought: the phone number on my record for Login.gov and ID.me had been obsolete for a long time (>15 years). Trying to send any verification code to that number seems funny, if not stupid. I bet I am not the only person having this issue. The methodology of trying to match the phone number in the verification process should be revised in order to make it morevconvenient for genuine people.
It was extremely difficult to navigate. Required several attempts before I was able to get some one to help. Went to SSA for any appointment for help and they said they nolonger can provide help. Ver difficult fory peers older people
Signing up and verifying your identity was easy and simple. Instructions are understandable and the process is fairly quick. If you need this type of service, you won't regret signing up.
They harassed me till I answered a survey and I didn't care for the service. It is necessary only to review Social Security benefits.
Awful, poor software, poor instructions, contradictory in places and times out inappropriately, I youi really need a form in a hurry forget it, they mail them, and won't send them to where you might want them or if that is the only place you can receive mail. Be prepared to pay for the service.
Encountered no issues by following the instructions exasctly. Pleasantly surprised how fast and easy the process actually was.
ID me has simplified the process of signing in repeatedly into multiple websites and having to re-enter my secured information repeatedly. It gives you peace of mind in knowing that not only is your information secure, but the users on the other end are verified as well. I can breathe a little easier as I enter new sites because this service is extremely secure.
If everything goes well, it might be a smooth sailing. However any hiccup results in cryptic error messages, which takes hours to figure out and days to correct.
Unfortunately IRS made this the only way of getting into their system, so now we're stuck.
This service just increases your footprint online with uploaded IDs and other info.
Everybody claims their system is secure till it is being hacked. I already have half a dozen free credit monitoring services running compliments of failed "secure" networks.
Went to IRS to access my tax info and this private company forced me to give them my biometric data in order to use the government website.
I'm appalled and disgusted that private companies are being used to access basic government services.
I needed access to my SSA account
Had NO choices other than answering and allowing these characters to probe into every facet of my private information
I could not opt out of anything they demanded such as looking into my Credit Files, taking live pictures of my Face, demanding access to other confidential data.
This is how identity theft happens. I had NO choice but to surrender to this invasive process.
The experience felt like being Mugged, and having a Gun placed at your head and being stripped naked by masked Captors. They even demanded access to my Credit Reports.
The entire process is rife with inferential and potential threats to one's Safety and Security in order to be able to obtain your SSA information.
DON'T ENGAGE IN THIS
Me ha servido para tener acceso a plataformas Federales como VA y seguro social, me encanta su fácil y seguro uso.
I'm not crazy about using technology, but using ID.me was simple & quick to set up & use and it's safe. I learned about ID.me years ago when my husband registered for his veteran service status in order to get SeaWorld tickets. I felt very comfortable using this service.
I am a corporate owner/CEA and have used ID.ME for my corporate PR and Tax payments for 2 years now; I have NEVER had a problem with getting into my account, NO technical issues or TRY AGAIN LATER. I ask for access, they do their thing and I am in... doing what I need to do.
****NOW I have personal issues & I was given 2 options by my vendor to create my accounts: Because of my history with this company, I chose to use them for personal too... process was a bit more lengthy but I would rather have that for security purposes. Process was seamless and they did what they needed to do for me... and again, I got into my new accounts seamlessly.
NOTE: NEVER a technical issue with getting into my accounts using this company***those issues infuriate me; I would NOT continue with them if there were... I would switch! No need to switch here!
Siempre es agardable encontrar estas ayudas
Es una herramienta demasiado útil para futuro
This program was used to have access to my IRS account not only they requested my license, but also a scanned picture of me and my social security number. Who can tell if my data is secure with them?
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- Suspicious reviews are flagged by our algorithms, moderators, and community members