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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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IDme was very useful on obtaining health info. Once setup it was very easy to log into my info and get my health reports etc.
I had to have help to understand what was being asked. If I had not had a guide to go step by step with me, I probably would have quit. I think I can do it on my own now, but hopefully won't have to do it again.
I was able to use it for PA unemployment services. I had to upload documents to confirm my ID and this helped make the process relatively quick and easy.
Easy experience, very safe and secure, used this service to get my father's war medals from Vietnam...
I'm unable to access my account. It's show error 6101. Please fix the issue as I have to apply for Authorized appearance Agent program and that might require this ID
I am so glad to have signed up with ID. Me. Whenever I need to verify my identity and ID. Me is available, I select them and they are able to quickly confirm it is me. No waiting required and no need to provide detailed information to confirm it is me. I highly recommend using ID. Me! I trust them!
Excelente atención y muy rápida verificación, es uno de los mejores servicios que he usado hasta el momento. Me alegro que halla sido rápido y muy útil para mi. Les agradezco mucho
I ran into a bit of a hiccup because I've moved and my current address isn't on my license (or at least that's what I think it was) but it was suggested I continue with video verification and that went swimmingly. Overall, an easy process and pretty impressive.
Signed into with the pass code I received from the TWC. Once into your website I was hooked up with "CYNCHEALTH!" I have no idea who CYNCHEALTH. Is! Then I started getting error codes over and over and over again. I finally got hooked back into TWC and all of a sudden I get a notice that my info was supposedly sent to them. First of all I don't remember ever using ID. Me in the past but did see something about a verification that was done on 2-24-24 I believe. I am not sure. Point being, it was NOT a please t experience using ID. Me!
I created this acct a few years back so all of my old information is still on there. It's impossible to reach anyone tby phone for help and extremely aggravating to navigate
Once you have registered with ID. Me its really easy to complete tasks online with government agencies. Its secure and you can relax no scams here. I really like this site and recommend it highly to all.
This entire thing comes across very sketchy, but seems mandatory? IRS can do better. At a minimum, taxpayers should have been notified. The whole process is not user-friendly and I still feel like I was raped for my personal information.
To access my personal information on certain sites, one needs to make sure it's only myself seeking it and ID. Me was easy to set up and use for that purpose.
Easy to use and very convenient. Keeps me informed with little effort. Information provided keeps me off the phone waiting on hold for customer service.
It was not difficult following the prompts. No problems signing in and uploading my documents. This was my second time using id. Me to re-establish my account.
Never received the email to start the video verification process. Sent a question to the help center and it was not answered correctly. It appears the question was not understood. Tried various times to access the NJ PAC site, which requires AD. Me, and was aways told I would receive and email for verification. This all took place over a 11 day period of time. Finally, I made one more attempt to access the NJ PAC site and this time it took me directly to video verification site. The wait for the video call was short and very easy. The ID. Me site should have a place where you can request the video verification. It would make the process much easier.
The verifying process was quick and easy. The agent was very nice and comfortable to talk to and the process was just fast and easy.
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