ID.meReviews 41,260

There is no human to contact for help with this site. My zip code is wrong on my ID me account and it is causing a problem with me Drawing my UI for one week. I tried multiple and multiple times to get help on this and issue was not resolved! Very very dissatisfied! Something needs to be done about this!

I don't know how ANY Government Agency could hire a Company that is totally worthless! I have been trying for 5 months to get my unemployment insurance verification but BECAUSE OF IDme worthless Software Glitches, I can't be verified! Wrote them Plenty of Times to fix this and ZERO Help because it's seems that all their Help Issues are resolved by Automation response! I'd like to give this Dirt Bag Company a Minus 10, but I guess the 1 star is needed.

I went through all the prompts and waited for the conference host for several minutes. The woman was rude and didn't speak English well. She said "Ain't nobody". And "Why dey so beeeeeg." (Why are they so big.) I'm assuming the image of me was too large for their preference on their screen. I was never verified due to id.me employee's inability to do her job. I NEED TO PROVE TO MYSELF TO A THIS PERSON? This is a joke! They need to hire competent people who can do their job and speak with a shred of professionalism.

The government make it hard for anybody to do anything yeah I said it! Ugh annoying can't even get in the site online

After verifying my identification and already using the service, I log on and it asks me to reidentify. I reidentify. Then they sends me a text to reidentify my number. After this my account for unemployment has been suspended. I contacted them over 5 DAYS with an email stating they would expedite my case. They send me to an automated chat that tells me to submit a request online. I do this and get over 5 tickets. No one has contacted me. I am still locked out of my account.

I HAVE BEEN TRYING TO COMPLETE THE DOWNLOADS TO COMPLE THE REFEREE ZOOM CALL.
SOMEONE ACTUALLY REACHED ME BY ZOOM ONCE BUT HAD ME DOWN FOR THE WRONG AGENCY. HAD TO START OVER CANNOT COMPLETE. KEEP GETTING CUT OFF.
H. A. P.

This is the worst and my life is on total pause and falling apart because of this stupid thing i do not understand how scammers all day everyday get away with crime with ease and im just trying to prove that i am really truly me si that i can receive the crumbs from child tax credit and unemployment to feed my daughter and i and to keep a roof over our head barely and this non since is making me physically ill i have no money and no hope cause theres no help when trying to call for customer care theres non

For sure, Idme paid NYC DOL a huge bribe for employing their piece of garbage "technology". It needs to get investigated urgently.

I have submitted over 30 request to have an account deleted under *******@ecslimited.com no one has made this process happen. I can not manage my child tax credit payment because ID.ME does not follow up on there request. I need this account deleted so I can create me and account that I can verify. This is ridiculous, it's been 3months of requests and this still haven't got done at all.

According to support they're having technical difficulties with my account and will contact me when it's resolved. It has been weeks with no word and they won't respond to any of my messages. I can't get verified for unemployment due to their blatant disregard and ineptitude.

Why after taking a picture of your I.D. and then taking a picture for you, you use a credit report to prove who I am? That does not make any sense! I have a landline yet I am now waiting on a text message? OK! Thank you for making it harder on the elderly and the poor than it already is! I don't use credit because I am not a fool, so I had to go online and get a credit check just so you could verify me now you are sending my landline a text message! What?

No phone number nothing, can't verify my ID there system has a problem it allowed my wife ID and mine account to merge, now there is now way to fix it because I can't talk to anybody can't get unemployment

ID.me is an scam, they only work in exchange of big money obtain for hurting individuals like they are doing now with Florida unemployment by helping Florida DEO to save money and don't pay unemployed in so much need. Workers unions should sue ID.me and get it out of business.

After ID.me gave their blessing to the imposter, and aided in the imposter's illegal activities, which caused harm to me and my property. ID.me. Allowed my imposter to take control over my ID.me account and my identity, by allowing the imposter the change to change the email and phone number associated to my ID.me account and never questioned the email used buy a female trying to steal my identity and also dumb founded ID.me made no attempt to contact me at any of the credentuals provided before making the changes. After the four monyhs and countless attempts to inform ID.me I finally convinced ID.me to close the account and allow no one in till i can verify my info, they sent an email to the imposter. Before launching the investigation againg protecting the imposter from prosecution. There is no other way to contact ID.me except through email. After countless attempts ID.me finally responded. Several days later having convinced ID.me to at the very least shut down the account until my identity can be verified, this way no one uses it. As far as i am concerned ID.me is directly responsible for the harm that occurred to me and my property. I am opposed to ID.me have access to any thing associated to my identity. Is directly responsible for the harm to me and my property. I am apposed and unsupportive of ID.me having access to any thing involving my identity.

I was requested by the Texas Workforce Commission to verify my identity with id.me. Worst Company I have ever dealt with! I tried to do a simple confirmation and it was denied and when I asked for ID.ME assistance it took them from the time I applied on June 6 and they responded to my assistance on July 9. I have lost my benefits because of ID.ME and I hold them responsible for this. This company is Horrible and abusive. The Officers of this company should be charged with Criminal/Fraud.

I am trying to re-activate my account but it is requiring me to verify my account via MFA with a phone number (old work number) that I no longer have accessed to. They direct me to a form to resolve and create a ticket with no expectation of when it is getting resolved. They are leaving me hanging. There should be several clear paths to resolve this. But they offer none online and it is completely indeterminate when or if they will get back to me. I will tell CA EDD to replace their service with something that works. I think I just need to go into an unemployment office.