IbottaReviews 6,644

I was missing cashback from a walmart receipt I had already submitted. I couldn't believe I didnt catch it before hand. But Ralph from the customer service team almost immediately replied to my email apologizing for the mistake and said he credited my account the $2 missing cashback. I was amazed how fast and simple it was. Ibotta is amazing and puts so much money back into my pocket.!

Ibotta always helps with any problems. Great app. Have had this app for a long time. Always recommend this app to people.

For some reason, the receipt from Amazon Fresh could not go through Ibotta portal like many others. I have had couple of issues with cash back being delayed. However, the service team took care of it seriously and promptly. I really appreciated it! I hope that they can figure out one more efficient way to process cash back offers at Amazon Fresh (one of my favorites), but I would give thumps up to their team! Many thanks!

I have been using this app for 10 years. If you have any issues, the support department is very responsive and helpful!

I was missing Cash Back on an item I purchased. I let Ibotta know about the issue and they responded with in 5 minutes and credited my account. Very good to deal with and quick responses.

Ralph was quick to respond and reassure me that I had received the credit I thought I was missing. His response helped me to realize that I did in fact receive the rewards I thought I was missing so that was great!

Very pleased with the quick, courteous, problem-solving responses (from agents Ian & Jack), to my time-sensitive (cash back on grocery) offer inquiry. Many thanks!

I had a problem when I did not get credit for one of the online purchases I made. I contacted customer service, and after submitting a little more information, the credit was posted to my account. Easy-peasy! Thanks for helping!

My issue was quickly addressed and attended to. The representative seemed very friendly.

I was missing cash back after submitting for multiple offers. Three were not issued so I contacted customer support. I resent my receipt and they issued me the correct amount at that point. It was a very quick and easy process.

Jay replied quickly and explained the misunderstanding I had but still gave me the credit for it. Great customer focus!

Sebastian was very helpful in resolving my missing cash back.

The receipt scan didn't apply all of my earnings from my purchases, but a nice worker, reapplied them to my account. Thanks

I had some issues with the App not giving me a rebate and they quickly resolved it

Amazing super helpful and wonderful! Prince did absolutely incredible job super helpful and knowledgeable

I bought two items at dollar general that had Ibotta offers but I messed up the deal because I forgot to add something to the transaction. So I got a refund, grabbed a couple different items but still kept the two items that I had for Ibotta. I knew the money would be reversed so I messaged them asking about it and they saw i rebought the items and gave me the money back. They were very fast too at responding. I love Ibotta!