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Ibotta

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,537
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Always a pleasant planned shopping trip, and on the off chance something goes wrong there are very helpful people on the other end to make things right.
Referral code: KLIOMOU

Date of experience: October 12, 2021
Wisconsin
1 review
0 helpful votes
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Very useful!
October 14, 2021

I do like using Ibotta. Its such a simple and easy way to earn cash back on purchases you already make!

Date of experience: October 12, 2021
Utah
1 review
0 helpful votes
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Awesomeness
October 12, 2021

Great site great rewards. It's fun and effortlessly reward system makes it fun to make money and easy too

Date of experience: October 11, 2021
Florida
1 review
0 helpful votes
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Earnings real cash
October 11, 2021

I really like ibbota I'm saving as well as earning cash from my grocery shopping... I recommend people to try it and earn and save money.

Date of experience: October 11, 2021
New York
1 review
0 helpful votes
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Ahorro
October 10, 2021

Me encanta la aplicación es muy buena para poder ahorrar, y lo mejor de todo es que puedo tener ganancia por mis compras

Date of experience: October 9, 2021
Michigan
1 review
0 helpful votes
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Honestly….
October 10, 2021

I've been doing Ibotta for 5 yrs & made $500 honestly I don't know how to navigate it other than what I buy on my grocery receipts sometimes it wont take it because it'll be the six day and says receipt past due. I've had items I've bought not show up. They don't put enough fruit and vegetables on there it's a lot of beer & alcohol. They need to do more any items in every category so you can get more per receipt. I've had my receipts be too late to receive credit because it's not readable which isn't my fault and then I lost money. I don't link account cuz I like to see things I bought. It takes a while to earn but it's a hobby if you have time or just link acct and be done

Date of experience: October 8, 2021
Florida
1 review
0 helpful votes
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Outstanding Customer Service
October 10, 2021

What an amazing experience I had. Customer service rep Jill was prompt, professional and helpful. She answered my question, provided insight as to what happened and why, so I will never have another problem! #loveibotta

Products used:

All

Date of experience: October 8, 2021
Georgia
1 review
0 helpful votes
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I LOVE this APP!
October 7, 2021

I do a lot of shopping so ibotta is perfect for me! Mostly have items I'm buying but new ones too to try if it's a super great deal. My most recent trip YAY!

Date of experience: October 6, 2021
Illinois
1 review
0 helpful votes
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Great app
October 6, 2021

Easy uploading and fun to see that balance increase little by little. It's $$$ that people miss out on.

Date of experience: October 6, 2021
California
1 review
0 helpful votes
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Skeptical at first, but tried it out during my couponing phase; Ibotta is not as hard as one would think. It's super easy to use, and even easier to redeem the money. I highly recommend Ibotta to anyone going through their "coupon phase"

Date of experience: October 5, 2021
Tennessee
1 review
0 helpful votes
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Horrible! Can't withdraw my earnings and can't talk to anyone from ibotta! I met all qualifications to cash out and my account isn't locked so idk what the problem is

Date of experience: October 4, 2021
California
1 review
0 helpful votes
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Love getting cash
October 5, 2021

I love that I can get cash back on things I buy, it helps me to get other things I need or when I need a drink lol

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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Alright
October 4, 2021

Still haven't been able to withdrawal my funds to my bank or to PayPal but I am waiting to hear back with their responses and solutions so we'll see

Date of experience: October 3, 2021
Pennsylvania
1 review
0 helpful votes
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Great site
October 4, 2021

I have been using ibotta for a few years and I absolutely love it. I have gotten back over 500.00 dollars since I began using.

Date of experience: October 3, 2021
Indiana
1 review
0 helpful votes
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Resolution for a ticket.
October 4, 2021

Thank you so much for your prompt attention to the matter I emailed you about. Your response was swift and helpful.

Date of experience: October 3, 2021
District of Columbia
1 review
0 helpful votes
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I really love using Ibotta. It takes a little prep time to go in the app and select your coupons before shopping, but it's sooooo easy. I love earning money back from everyday shopping.

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Love this app!
October 4, 2021

I love using this app... it's so easy to save money on products I would buy otherwise! It's actually fun to try new products and get money back for trying them.

Date of experience: October 2, 2021
New Jersey
1 review
0 helpful votes
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Ibotta app Related
October 4, 2021

Last one week onwards I started using Ibotta app and it's providing extra savings from grocery &other products.
I would recommend to use this app

Date of experience: October 2, 2021
Utah
1 review
0 helpful votes
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Great way to earn cash back for your everyday shopping. The only thing I dont like is you need at least 20$ to cash out hopefully they can change that. Other than that the app is the best one for cash back I've found so far.

Date of experience: October 2, 2021
Wisconsin
1 review
0 helpful votes
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Dumb process
October 4, 2021

I think it's really dumb that you have to clip coupons, and half the time that doesn't even give you the money back!

Date of experience: October 2, 2021