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Ibotta

4.2

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From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,537
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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4 Stars
November 1, 2021

Ibotta is a great way to earn cash back on your everyday purchases. I wish they would add more popular products like Mountain Dew, Pepsi, Gain, Dawn, Tide, Angel Soft, Cantu, and etc. I see more odd or extremely expensive products. I guess I would like them to follow receipts and get the more popular products people purchase verses the really expensive products that most people don't purchase. I also wish they worked like Fetch but they don't.

Date of experience: October 31, 2021
Oregon
1 review
0 helpful votes
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If they dont give you credit immediately forget it. Even after you jump through all the hoops pictures scans receipts OVER and OVER and OVER dont expect help it will not happen I would have given no star but it is not available

Date of experience: October 31, 2021
Colorado
1 review
0 helpful votes
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I stumbled on this app about a year ago, and it sounded too good to be true. I used it to purchase most of my Thanksgiving dinner last year, and it worked exactly the way it was sold. Since then, I have hit a glitch or two, but customer service is superb, and my problems have been resolved 100% of the time. I highly recommend Ibotta.

Date of experience: October 30, 2021
Massachusetts
1 review
0 helpful votes
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Seems legit so far
October 30, 2021

I have started building some cash back and my referral got their cash. Let's see what happens moving forward

Date of experience: October 29, 2021
Tennessee
1 review
0 helpful votes
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Like
October 28, 2021

I just started using the app 2 weeks pretty good so far this is a good way to save money on things you buy alot

Date of experience: October 28, 2021
Colorado
1 review
0 helpful votes
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Ca ching!
October 26, 2021

Ibotta is a great way to try new products and products I never bought with discounts and cash back. A added bonus is if products are on sale at the stores too.

Date of experience: October 25, 2021
New York
2 reviews
0 helpful votes
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Happy cash back to me!
October 25, 2021

I have been using Ibotta for over a year and am extremely pleased with the many many choices they have for you to earn money back! It's simple, easy to follow, and cash comes right back to you quickly! If you haven't tried it you should. You will not be disappointed! Who doesn't like getting cash back! One very happy customer! :)

Date of experience: October 25, 2021
Texas
1 review
0 helpful votes
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I downloaded the app today went shopping and afterwards scan my receipt make $58 instantly you can redeem your money and get it cash sent to your cash app or any car do you have and or you can opt to redeem it in Walmart gift card very great first experience!

Date of experience: October 24, 2021
Indiana
1 review
0 helpful votes
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I never received my referral bonus for having a friend sign up with my referral code. I contacted customer service and they said my friend didn't enter my referral code when they downloaded the app, even though my friend told me that they did. I think they just don't want to give me the $10 which is not right.

Date of experience: October 20, 2021
Colorado
1 review
0 helpful votes
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Love scaning codes, recives and lookup items where you save money and earn and when you notice have more de 20 dolars helps for something else

Date of experience: October 19, 2021
Kentucky
1 review
0 helpful votes
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Not time comsuming
October 19, 2021

Ibotta is so great now they are linked in to my Walmart card and foodcity card! I do nothing just collect the money! Luv it!

Date of experience: October 18, 2021
Florida
1 review
0 helpful votes
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Super easy to use
October 19, 2021

The Ibotta app is one of the easiest things to use. I normally use it for Walmart to get cash back on my purchases. With the seamless integration in between Ibotta and Walmart it just makes it way easier.

The same can be said for any other vendor that uses the system with a quick receipt picture. Cashing out as well is super easy.

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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The app that really does give you cash back! I've earned just under $60.00 by shopping at just one of the many stores they have on the app. You can shop in store or online, even grocery pickup and delivery and get cash back on items you buy while shopping. You can submit your receipt manually or link your payment method to Ibotta and it submits your receipt automatically. I have had an issue with the barcode scanner in the app (which could be an issue with my phone) but either way, Ibotta customer service took care of everything very quickly. Their customer service department contact info is easy to find, it's easy to reach someone and they respond right away!

Date of experience: October 17, 2021
Florida
1 review
0 helpful votes
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Free Money
October 18, 2021

Yes... FREE MONEY! All you have to do is be prepared before you shop. Look into the app and what offers are available, choose the ones that you will purchase. If your credit card or loyalty card is connected, your free money will show up in your designated account in about 3-4 business days. If your accounts are connected then you need to take a picture of the receipt and submit it. It really is easier to have your accounts connected. Once you check out at the given store, Ibotta does the rest for you. VERY MUCH worth my time and I would highly recommend this app to anyone that would like to save money!

Date of experience: October 17, 2021
New Jersey
1 review
0 helpful votes
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I enjoy using Ibotta since it's just few clicks away for some extra savings. My favorite stores are Trader Joe's, Whole Foods, CVS, Target etc as they are my frequent shopping places. The process is super easy that I just need to use the Ibotta app to review my shopping list and add the items for extra earnings. Then at the end, I just have to submit my receipt and the earnings will apply to my account within 24 hours. It's very user friendly even when I have to contact the Ibotta team when I have questions, their response time is always within 24-48 hours with additional follow-ups after. Did I mention that I just made it to the $50 club

Date of experience: October 17, 2021
Florida
1 review
0 helpful votes
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Awesome!
October 18, 2021

I can't do my groceries without IBOTTA ever again! I just love the app, so many deals and cash back. It's so easy and convinient to use. You can get your cash back om your bank account or gift cards which is awesome. Join with my referal code and you get $10 cash back on your first purchase. Join here! https://ibotta.onelink.me/iUfE/8cc13c64?friend_code=tlqognd

Referal code tlqognd

Date of experience: October 16, 2021
Georgia
2 reviews
0 helpful votes
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Trying to scan and enter long receipts takes more time than it's worth. If your store is linked through their loyalty card it's fine. But Kroger is not linked and that's the store I shop at the most.

Date of experience: October 14, 2021
Missouri
1 review
0 helpful votes
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I seriously can't believe how easy it is to get money back on everyday things I already buy,
And with my earnings, I was able to purchase my daughters bday present with free money. #worthit

Date of experience: October 14, 2021
Illinois
1 review
0 helpful votes
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My greatest pleasure in life is shopping and spending money on great deals. I am feet away from reaching the $500 Club and all of a sudden out of nowhere as unexpected as an erupting volcano I have been BLOCKED from withdrawing my earned and credited cash reward of $37.10 to my PayPal.

"OOOOOPS SOMETHING WENT WRONG IBOTTA LOOOKING INTO IT" This is the error notice that appears each and every time I attempted to withdraw my $37.10

I sent a total of four (4) emails requesting that I be given an explanation of what & why they have restricted me from withdrawing my earnings.

NOT A SINGLE REPLY AFTER 4 DAYS! They advise to read articles and rules which I have done many times and none of them pertain to me.

Another odd tidbit of information is that approximately 45 minutes prior to me attempting to withdraw my $37.10 to PayPal I had successfully transferred $43 that I had earned and been credited without any problems.

IBOTTA EXPLAIN WHY YOU HAVE RESTRICTED ME FROM WITHDRAWING MY EARNED CASH $37.10 STOP BEHAVING CREEPY!

Date of experience: October 12, 2021
Ibotta C. — Ibotta Rep
over a year old

Hi there,

Thank you for sharing this feedback; we're sorry to hear that you've experienced difficulty when trying to withdraw your funds. We've contacted you directly and I see you were able to withdraw your earnings, which is great. Please let us know if there is anything we can do to further assist. Thanks!

Delaware
1 review
0 helpful votes
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Cannot withdraw cash
October 12, 2021

My first time using ibotta, and it sucks. It has been over a week, with multiple emails to their customer service and they still have not helped me in getting my cash to my bank account.
No real explanations. Im doing everything correctly.
I will eventually just be done with it and wont recommend to anybody.

Date of experience: October 12, 2021