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Ibotta

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
How would you rate Ibotta?
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,537
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Awesome
October 3, 2021

Just started with you guys and very excited to start saving! Heard about this on the Internet. So I'm hoping it will do great!

Date of experience: October 1, 2021
Missouri
2 reviews
0 helpful votes
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Great way to save!
October 1, 2021

I've used Ibotta for a few years now. I love the savings! Great way to stretch your budget. If I can do it so can you, try it you'll love Ibotta!

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
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Awesome
September 30, 2021

I was broke and needed dog food. Came across a this app. Tried it out in 20 minutes I made 30 dollars. Instantly redeemed on gift card and got dog food. Thanks Ibotta you really help me out

Date of experience: September 29, 2021
California
1 review
0 helpful votes
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Awesome
September 30, 2021

This is the greatest application I ever used for rewards. I can get my cash back or get a gift card easily when I collect them.

Date of experience: September 29, 2021
California
1 review
0 helpful votes
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Love
September 30, 2021

I absolutely love Ibotta! It's been a great experience, everytime I go shopping. It's amazing!

Date of experience: September 29, 2021
Ohio
1 review
0 helpful votes
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Not what it claims
September 29, 2021

Shopped at several retailers thru site such as Walmart, chewy.com and Amazon and received nothing when I qualified, no option to submit receipts to certain retailers such as the ones I listed above even if u shop Thru IBOTTA app because it's suppose to credit your acct by shopping thru them but it's useless. I don't even bother anymore. If I'm able to snap the receipt and submit thts the way I go.

Date of experience: September 28, 2021
Arizona
1 review
0 helpful votes
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Ibotta
September 28, 2021

When you first start off with ibotta it is kind a hard to figure out an alarm which you supposed to do but once you get the skills now you know what you're doing is so easy to get cash back so easy to upload receipts real awesome

Date of experience: September 27, 2021
Florida
1 review
0 helpful votes
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It's meh
September 27, 2021

It contains super expesific products that in my opinion aren't very common, making it difficult to qualify purchases.

Date of experience: September 27, 2021
Illinois
1 review
0 helpful votes
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Great app!
September 27, 2021

Good opportunities to make extra money. It has bunch different brands and stores to choose from.
Love it!

Date of experience: September 26, 2021
Georgia
1 review
0 helpful votes
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This app is great
September 27, 2021

This app is so easy and a easy way too make easy fast cash if you go grocery shopping and we all do just scan your reciet and you get paid

Date of experience: September 25, 2021
Maryland
1 review
0 helpful votes
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I love getting fast money
September 26, 2021

Easy to use just need to get the hang of it I used to use it all the time then started again I've gotten some really good sales and cash back in the process it all works out

Date of experience: September 25, 2021
Ohio
1 review
0 helpful votes
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Absolutely love
September 26, 2021

My daughter in law referred me to this app and i was convinced it would work and now i live for it i just hit the the $250 club in less than 6 months of using it. I honestly can not figure out how they get bad reviews people must not understand how to use it. It was a little complicated at first but once you get the hang of it it can actually save you so much money.

Date of experience: September 25, 2021
Illinois
2 reviews
0 helpful votes
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Love this app
September 26, 2021

At first it was a little hard, then it got better so far I have earn over 1000 dollars back! You have to use some of your time to pick your deals but it's definitely worth it!

Date of experience: September 24, 2021
Massachusetts
1 review
0 helpful votes
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It's easy to use, and makes shopping so much more fun. So I will always make sure I buy items that qualify for cashback.

Date of experience: September 24, 2021
Nevada
1 review
0 helpful votes
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La mejor aplicación
September 24, 2021

Ase tiempo la tengo y me encanta ya que tiene tarjetas y opciones para mandar mis recompensas ami cuenta de PayPal

Date of experience: September 23, 2021
West Virginia
1 review
0 helpful votes
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Love Ibotta
September 24, 2021

Helpful money saving tool. I like how they give you a chance to earn even more cash by letting you earn bonuses.

Date of experience: September 23, 2021
Mississippi
1 review
0 helpful votes
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Great review
September 24, 2021

Very convenient. It is easy to take pictures of your receipts and it does everything that it said it would. So very easy to navigate through the app.

Date of experience: September 23, 2021
Illinois
1 review
0 helpful votes
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So worth to try it.
September 23, 2021

It's so worth to use Ibotta. You can get to purchase a high quality product brand and get cash back. What else can you ask for. The app is very friendly, just make sure to link all your favorite stores accounts and start to enjoy it.

Date of experience: September 22, 2021
North Carolina
1 review
0 helpful votes
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Amazing Amazon for free
September 22, 2021

Really enjoy this site, who doesn't like free money. I use the gift certificates to buy stuff for my new house.

Date of experience: September 21, 2021
Ohio
1 review
0 helpful votes
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Awesome Rebate App
September 22, 2021

I have been using Ibotta for several years. I have earned nearly $500 so far. Today, I made $10 in bonuses on top of the $20+ in rebates! Anytime I have had an issue, they are quick to resolve it and don't make me jump through hoops like some other sites.

Date of experience: September 21, 2021