Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's so worth to use Ibotta. You can get to purchase a high quality product brand and get cash back. What else can you ask for. The app is very friendly, just make sure to link all your favorite stores accounts and start to enjoy it.
Really enjoy this site, who doesn't like free money. I use the gift certificates to buy stuff for my new house.
I have been using Ibotta for several years. I have earned nearly $500 so far. Today, I made $10 in bonuses on top of the $20+ in rebates! Anytime I have had an issue, they are quick to resolve it and don't make me jump through hoops like some other sites.
I LOVE Ibotta! I have accumulated enough cash in the past to put a down payment on something that I really wanted! And I am working on accumulating enough again to help pay off some bills. Love the ease of use and the variety of products/stores that I use and frequent. I have shared the app several times and will definitely continue sharing!
Thank you for making this app available!
Kcupples
I really love Ibotta cash back website, It's fast and easy site to it's one of the few cash back websites i use.
Ibotta is so easy to use. Simply set up your account and attach it to your Walmart or any other store you shop frequently. Then scan receipts on things you buy to earn money!
Ibotta is a huge waste of time. I'd rate their customer service if it existed but it's impossible to get any response from an actual person. Barcodes never scan or are readable, and when they actually do…. The item comes up missing the next day. Huge waste, I have found way better apps that actually work.
Great app easy way to earn an extra couple of bucks every month easy to redeem and cash out great apps for people learning to save or about collecting savings
I would have given five stars if there were more discounts offered on things that I buy on a regular basis.
I've used the app for 2 years and have wrongfully been cheated out of offers. My friend will get different offers than me which is unfair the app is badly made and offers will randomly disappear or expire with no warning and only half the time they have a freebie section the other half it's missing. I once redeemed an offer that I saw in august for them to claim that it expired 5 months ago, wasting my money when it shouldn't even be on the app if it is expired
I enjoy using this app because I love making savings (that's what I call it). There are some great deals for the different store that shop. A++ for the app :)
I love Ibotta, I've been using it for almost a year and it's saved me over 350.00! For the most part it works very well, but a few times I had to contact the customer service for help and they have always responded quickly. I have also used for online shopping and it worked out great, better than Rakuten for sure. I highly recommend Ibotta.
Love Ibotta and the savings and cash back, I've recently started really using and understanding all thh he e benefits, wish I had known sooner
I love the Ibotta app! It has been so much fun saving money, but especially getting money back for all sorts of items. I love using it thru Meijer, Walmart, and Kroger stores.
I love using Ibotta! You can get cashback not only with your grocery receipts but also with your online purchases. I have also discover new brands and products.
This app was great the first time I used it last week since then I have not been able to get any cashback on anything. The same things come up over and over again and I don't buy in bulk so it really is a total waste of my time. I live in southern NH and no not Portsmouth so more than 3/4 of the stores are not in my area or are not stores I purchase items online. Not user-friendly and at all. I'm 64 years old and it is just my husband and myself we need to buy for. I get better discounts from my store apps and rewards programs. Looks like my review has low credibility but I don't need to upload proof of purchase of photos to let people know how I feel. My purchases were at Hannaford, Walmart, Market Basket, BJ's and 98% of my purchases did not qualify for cashback. Don't bother with this app unless you constantly shop for a family and buy a lot of baby things and processed foods
Love this app. I have saved alot and have try items I would have never known of. Its way and makes shopping fun
Love this app easy to use. Will definitely use in the future and will tell all my friends!
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.

