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Ibotta

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,538
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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So worth to try it.
September 23, 2021

It's so worth to use Ibotta. You can get to purchase a high quality product brand and get cash back. What else can you ask for. The app is very friendly, just make sure to link all your favorite stores accounts and start to enjoy it.

Date of experience: September 22, 2021
North Carolina
1 review
0 helpful votes
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Amazing Amazon for free
September 22, 2021

Really enjoy this site, who doesn't like free money. I use the gift certificates to buy stuff for my new house.

Date of experience: September 21, 2021
Ohio
1 review
0 helpful votes
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Awesome Rebate App
September 22, 2021

I have been using Ibotta for several years. I have earned nearly $500 so far. Today, I made $10 in bonuses on top of the $20+ in rebates! Anytime I have had an issue, they are quick to resolve it and don't make me jump through hoops like some other sites.

Date of experience: September 21, 2021
Texas
1 review
0 helpful votes
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Love!
September 20, 2021

I LOVE Ibotta! I have accumulated enough cash in the past to put a down payment on something that I really wanted! And I am working on accumulating enough again to help pay off some bills. Love the ease of use and the variety of products/stores that I use and frequent. I have shared the app several times and will definitely continue sharing!

Thank you for making this app available!

Kcupples

Date of experience: September 19, 2021
Indiana
1 review
0 helpful votes
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I really love earning cash back
September 20, 2021

I really love Ibotta cash back website, It's fast and easy site to it's one of the few cash back websites i use.

Date of experience: September 19, 2021
Tennessee
1 review
0 helpful votes
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So easy to use
September 19, 2021

Ibotta is so easy to use. Simply set up your account and attach it to your Walmart or any other store you shop frequently. Then scan receipts on things you buy to earn money!

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
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Ibotta is a huge waste of time. I'd rate their customer service if it existed but it's impossible to get any response from an actual person. Barcodes never scan or are readable, and when they actually do…. The item comes up missing the next day. Huge waste, I have found way better apps that actually work.

Date of experience: September 15, 2021
Texas
1 review
0 helpful votes
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Great app
September 15, 2021

Great app easy way to earn an extra couple of bucks every month easy to redeem and cash out great apps for people learning to save or about collecting savings

Date of experience: September 14, 2021
Ohio
1 review
0 helpful votes
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Really like
September 15, 2021

I would have given five stars if there were more discounts offered on things that I buy on a regular basis.

Date of experience: September 14, 2021
Ohio
1 review
3 helpful votes
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I've used the app for 2 years and have wrongfully been cheated out of offers. My friend will get different offers than me which is unfair the app is badly made and offers will randomly disappear or expire with no warning and only half the time they have a freebie section the other half it's missing. I once redeemed an offer that I saw in august for them to claim that it expired 5 months ago, wasting my money when it shouldn't even be on the app if it is expired

Date of experience: September 13, 2021
Nevada
1 review
0 helpful votes
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Savings
September 13, 2021

I enjoy using this app because I love making savings (that's what I call it). There are some great deals for the different store that shop. A++ for the app :)

Date of experience: September 11, 2021
Maryland
2 reviews
5 helpful votes
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Love Ibotta!
September 13, 2021

I love Ibotta, I've been using it for almost a year and it's saved me over 350.00! For the most part it works very well, but a few times I had to contact the customer service for help and they have always responded quickly. I have also used for online shopping and it worked out great, better than Rakuten for sure. I highly recommend Ibotta.

Date of experience: September 11, 2021
Texas
1 review
0 helpful votes
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Savings and bonuses
September 11, 2021

Love Ibotta and the savings and cash back, I've recently started really using and understanding all thh he e benefits, wish I had known sooner

Date of experience: September 10, 2021
Indiana
1 review
0 helpful votes
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I love the Ibotta app! It has been so much fun saving money, but especially getting money back for all sorts of items. I love using it thru Meijer, Walmart, and Kroger stores.

Date of experience: September 9, 2021
Florida
1 review
0 helpful votes
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I love using Ibotta! You can get cashback not only with your grocery receipts but also with your online purchases. I have also discover new brands and products.

Date of experience: September 7, 2021
Connecticut
1 review
0 helpful votes
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Horrible and not worth it
September 6, 2021

This app was great the first time I used it last week since then I have not been able to get any cashback on anything. The same things come up over and over again and I don't buy in bulk so it really is a total waste of my time. I live in southern NH and no not Portsmouth so more than 3/4 of the stores are not in my area or are not stores I purchase items online. Not user-friendly and at all. I'm 64 years old and it is just my husband and myself we need to buy for. I get better discounts from my store apps and rewards programs. Looks like my review has low credibility but I don't need to upload proof of purchase of photos to let people know how I feel. My purchases were at Hannaford, Walmart, Market Basket, BJ's and 98% of my purchases did not qualify for cashback. Don't bother with this app unless you constantly shop for a family and buy a lot of baby things and processed foods

Date of experience: September 6, 2021
Colorado
1 review
0 helpful votes
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Wonderful
September 6, 2021

It only took 1 week to earn 20 dollars back. It's easy to transfer money. App works great never no issues.

Date of experience: September 5, 2021
Louisiana
1 review
0 helpful votes
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Love this app
September 6, 2021

Love this app. I have saved alot and have try items I would have never known of. Its way and makes shopping fun

Date of experience: September 5, 2021
Wisconsin
1 review
0 helpful votes
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Great App!
September 6, 2021

Love this app easy to use. Will definitely use in the future and will tell all my friends!

Date of experience: September 5, 2021
Pennsylvania
1 review
2 helpful votes
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Thieves
September 3, 2021

They will take back any money you have earned if you don't participate enough! It really doesn't make sense! Sad!

Date of experience: September 2, 2021