Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I enjoy Ibotta so much! I've earned almost $200.00 in a short period of time and consider it a fun and profitable hobby! I would highly recommend Ibotta.
So farr, so good.! As soon as my money had cleared my account 1-3 days, it came instantly afterwards!
It's good and easy to set up but I do have some problems but overall I do recommend thanks for all and my gif cards
I just downloaded this app four days ago and I already have cash back. I suggest you download this app and then add items, go shopping, redeem the receipt, and get cash back.
I work in IT integration and the UI is particularly friendly. Other applications are clunky, however with no instruction other than the on screen prompts I was able to easily use the platform.
This app is easy and hard to navigate at times. I finally made it to $20. Took awhile and I never got the $10 referral from inviting a friend, so that was kind of annoying. I'm hoping that I will actually get the $20 I've earned. Will check back in with you all if I actually get it put into my bank account! Have a great day! And use my referral code if you need one and we each will make $10! Win win to me :) invite code: BYIVVAR
For me personally, I think you need to have a little bit of time and patience to figure out all of the features and rules then just getting used to it. It's taken me almost a month to be somewhat confident- it just has really recent timelines to upload receipts and since I do all my shopping out of town for an entire day& night, I'm always unloading and recovering the 1st few days back so I have missed my chance for most of them. But the ones I did on time worked out great and I love the additional bonuses, totally free items and the fact that you can stack coupons with the cash back. I guess my biggest qualm is giving you so little time for anything including the initial sign up welcome bonuses. Also, cashing out is super easy, it says you can't cash out until you reach $20 but you can actually cash out with gift cards starting at $5 any time.
I do like using Ibotta, because saving money where we can is important to me. Ibotta pretty inconsistently applies clipped rebates for me though. There seems to always be items missing / no rebate applied. I used to take the time to reach out to ask for help with getting them applied, kept my receipts, but I just don't even bother anymore. I have my phone number & Hannaford account linked so that Ibotta is supposed to automatically know what I purchased, but maybe the old way of receipts and clicking yourself what you bought and what you expect a rebate for is a better method?
It takes a while to get 20 to be able to cash out, but love getting money back on my purchases! I wish you were able to scan the receipt & it find deals for you, instead of adding them before hand.
Ibotta is a great all-in-one savings app, working at nearly every retailer, and includes savings on a ton of products. Unlike most of their competitors, you can withdraw your earnings for actual cash, not limited to select gift cards.
I love using Ibotta! It's the easiest rebate app I've found to use! There's always free items to try and a lot of the free items I would have never tried before but ended up really liking them and buying them again!
Easy to use and it's the real deal no scams I got real money transfers to my PayPal account Excited to see what else it has for me
I love the Ibotta app. I love making money by scanning receipts! At first I didn't understand it and I thought I wasn't going to make any money but my friend had it too and when she figured stuff out, she would let me know how to do something. So it worked out good knowing someone else could help me with it!
It's nice earning extra money on things I normally buy. It's also encouraged me to try things I've been interested in but wasn't for sure but figured if I earned cash back than it cut back on the risk. I'm not an extreme couponer or one to buy everything on there just because there's a reward, but I enjoy it and it adds a little more fun to grocery shopping.
I love the Ibotta App! 😍
I've saved so much money using it!
I highly recommend it for everyone.
It's always nice to get a lil help while shopping. With the cost of groceries, this is like a lil Christmas miracle! 😉
Thanks, Ibotta! 😁🏼
I love this App! I love the offers and deals. It gets me to try new things I probably wouldn't try without it. It also gives me deal on everyday things so its a win win.
I love using the app! You get rewards on every visit to the grocery store! Invite all your family and friends, they will love it too and you will get some extra cash!
I have had some issues where it didn't add the money of an item but only once or twice other than that great app
The app is great for the offers. As a beginner, I dont find it to be very user friendly. I can take 10,000 photos of 1 receipt and it seems like it never goes through. Same thing for linking some of my grocery store accounts.
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.

