IbottaReviews 6,641

It was very easy to use this app and get cash back on things I was going to buy anyway.

They make you jump through hoops to get the rebates, and then hold your money hostage. I think this will be the last time I try to use Ibotta honestly. It is getting more stressful to collect any rebates these days.

Ibotta has been great! I get cash back for everyday items I need. I've only had one issue so far: there was a $2 cash back offer for "Maybelline New York Mascara, any variety, any size." I bought the two pack of Maybelline New York Mascara & after getting home & scanning my receipt, the app said it doesn't qualify. Why not? It's Maybelline New York Mascara, any variety, any size. I emailed customer support & they helped me get a resolution (they credited my account $2). Thank you!

I always buy two herbal essence shampoo for the six dollar credit for my body. I would match the barcode in the store to make sure before I purchase and every time I buy it I bought it gives me a hard time staining it's not correct or it doesn't match but it does and I have to email over and over and over. I even take pictures to prove it and they still come back at me saying. It's not correct then they finally credit my account but it's not right.

Love everything. The only change I would like to see is when going through Ibotta to Walmart there is no way to check in and let them know you are coming to pickup your order.

I use the money I earn to get a card to purchase ink for my printer.

The cashnack offers are oftentimes worded or presented in such a way as to be somewhat vague in regards to which store will honor the item for bonus cash and/or regular cashback. Due to this confusion I personally have ended up missing out on making bonuses a couple times (and I'm talking about after having bought 13 of 17 not so cheap products) and then again purchasing items I would receive $5 back on for every 2 that I bought (and I bought at least 8 of them, each costing me $5.99, so you know, being a single mother surviving on a fixed income from SSDI benefits that actually adds up to a significant rebate to lose out on. And no, I am not mentally slow, I have two degrees from an Ivy League University so I'm fairly certain I'm not a total dullard. I think, perhaps, your promo writers could be a bit more specific or clear or maybe you should decrease all the extraneous rules, they are sometimes a bit much. Or make it less confusing. For instance, if you can only earn bonus cash and cash back on jimmy dean and tyson from sams club then why does it come up a million times while I'm shopping at both Walmart and Albertsons, it is very misleading. And why advertise Reese ice cream cones as a bonus at Walmart when they only sell the ice cream in the gallon? Again not cool. Same with the Gluten free Digiorno pizza. Bonus and cashback ads all day long but product, nope. In fact, getting the 10 bonus products was tricky but I thought I succeeded when I got 8 chickens and cereals...yet, nope. Totally a waste pf my time. Even when I did manage to get $50 in cashback (after spending over near $400) I wasn't even allowed to put it to my Paypal or bank but instead had to buy a giftcard. That's really rather Third Reich of you, isn't it? Must say, I heard good things about Ibotta but my experience has bern quite the opposite.

It's still a little for me to figure out but I'm saving money using Ibotta! I love it!

Was found after submitting order nice to get money back

It's an easy app and a wonderful way to ear cash buying the products you like or a good way to try a new prosuct

I love the deals that I find and if I've ever had any issues, the customer service has been exceptional and extremely helpful.

Love being able to get cash back on items I purchase. Also tempts me to try new items. Thank you!

Love the ease of use. Love that the app is always changing and getting better.

Great products. No problem with cashback or app. Love that they have so many categories to choose from.

I checked off Walmart items of Rotel; buy 2; Golden Star jasmine rice 2 lbs., and Snow Minced Clams, 2 cans. I checked them out together so they would be lined up on the receipt. I thought it was attached as automatic rebates for my shopping at Walmart, but nothing happened, so I scanned the receipt, and only the Rotel was credited. I KNOW I bought the right items, in the right amounts, and the right weights, so don't even go there.

You updated and now I don't get money back on some of my purchases. And the help center gives in clear directions