IbottaReviews 6,635

Once again an item I purchased was not credited even though I scanned it twice and both times it was accepted. It was indicated that item couldn't be located on receipt but it was as clear as day.

My weekend warrior receipt not attaching to my account. I spent time put it in manually and it keeps saying not found. I'm not understanding what is happening

Ibotta was a miracle in these trying times...until I reached the 1500 club. That's when I receive a message saying something doesn't look quite right. I've now been locked from my withdrawals and am receiving zero help or communication from support.

I enjoy using ibotta because it is like using coupons but easier. There are very few coupons now and most of them do not apply to me.

I didn't have printed receipt only emailed one. The store printed for me on paper. Ibotta accepted it. Than you.

Whenever I have been missing cash back or when I have questions the IBOTA team has always responded quickly to resolve the issue and offer advice. Seems like this organization understands the importance of great customer service.

Great way to save on things you need I just wish the site would recognize when I buy 2 of something an count it

Nice to get cash back on Scottie tissue since prices went up!

I use Ibotta every time I shop online or if I go to a store I will upload my receipt for deals. I find that Ibotta has the highest get back deals than other similar savings apps.

I double check everything in the store & you're telling me it's ineligible I bought 6 Cesar's checked the label scanned in store & it was green saying it was good but your telling me it's ineligible. Then I tried to add my Kelloggs Fruit Loops for missing cash but it had already taken the Cesar's & now I can't enter it for missing cash. I would have never bought these items I always scan them in the store & see if they're eligible which I did.

Great - easy - quick - fun - intuitive - educating

I had a product that I did not get taken care of at first view of the receipt. I notified Ibotta help support and within an hour, I had my credit money in my account. Thank you for being so prompt with no problems.

I've not Been with Ibotta very long but it has been difficult for me to submit my Kroger Recipes. Is there anyway to hook my Kroger card into Ibotta like my cvs card is I believe

I checked items I was purchasing for my shopping trip. When I checked after my purchase, no credit given for the items.

Most of the time everything works. But on several occasins I have purchased the exact described product scanned the receipt and the product barcode only to get 'barcode does not match'. This happened a couple of days ago I purchased 4 bottles of Ocean Spray cranberry juice 64 oz. And received this notice when I tried to submit the receipt. I re-read the described offer several times and the product is exactly as described.

I have been using ibotta for about a year and have got back over two hundred dollars on products I get for my family and I give my older kids stuff I get for free or under 10 dollars this is a great place to get cash back and NEVER HAVE I HAD ANT PROBLEMS GETTING MY CASH BACK

In the last month I have had to go through all your hoops to get the cash back I earned on purchases. I have to track it and request the amounts. You have given me credit for two items on one receipt and missed six others. But mostly the entire receipt is just ignored. When it try to submit the receipt, it tells me it has already been submitted. You have subsequently asked to submit a copy of the receipt so you can verify the purchases - I already submitted a photo with the original request!
Not to mention that after all of this, you finally give me the credits, but don't apply the purchases to the bonuses. I have repeatedly asked for help to figure out what is wrong with my linked card and walmart and am told that I might be using another card that is linked - NOT, I have ONE credit card. There is a problem on your end