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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I've not Been with Ibotta very long but it has been difficult for me to submit my Kroger Recipes. Is there anyway to hook my Kroger card into Ibotta like my cvs card is I believe
An ibotta rep helped me with my concern, and corrected the issue
I checked items I was purchasing for my shopping trip. When I checked after my purchase, no credit given for the items.
Hello Mary! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
Most of the time everything works. But on several occasins I have purchased the exact described product scanned the receipt and the product barcode only to get 'barcode does not match'. This happened a couple of days ago I purchased 4 bottles of Ocean Spray cranberry juice 64 oz. And received this notice when I tried to submit the receipt. I re-read the described offer several times and the product is exactly as described.
I have been using ibotta for about a year and have got back over two hundred dollars on products I get for my family and I give my older kids stuff I get for free or under 10 dollars this is a great place to get cash back and NEVER HAVE I HAD ANT PROBLEMS GETTING MY CASH BACK
In the last month I have had to go through all your hoops to get the cash back I earned on purchases. I have to track it and request the amounts. You have given me credit for two items on one receipt and missed six others. But mostly the entire receipt is just ignored. When it try to submit the receipt, it tells me it has already been submitted. You have subsequently asked to submit a copy of the receipt so you can verify the purchases - I already submitted a photo with the original request!
Not to mention that after all of this, you finally give me the credits, but don't apply the purchases to the bonuses. I have repeatedly asked for help to figure out what is wrong with my linked card and walmart and am told that I might be using another card that is linked - NOT, I have ONE credit card. There is a problem on your end
Es la mejor aplicación para usar efectiva y segura.
I do use but at homeland I can't get the offers for some reason. I have the homeland card and it's registered with ibis's but I never see cash back. I usually don't shop at homeland anyway their prices are significantly higher than Walmart.
I totally love being an Ibotta member and enjoying saving money with Ibotta.
Great app and customer service! I have had to request support before and they are always quick to help.i recommend them go everyone I know.
Like the app, but dislike having to scroll through to select items. Wish it would automatically select from the scanned receipt.
I heard about this app and was thrilled, but now I'm seeing there's a lot of packaged processed food options, no fresh healthy foods. (Boxed is not healthy) just thought there would be more of a variety on here.
Hi Tina! Thank you so much for taking the time to leave a review. We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
I bought a Sam's membership through ibotta, and I did not get the credit. So, I contacted customer service and they took care of it. I really appreciate their help and wonderful service. They also respond super fast! Use ibotta...it is so worth it!
App is slow to open. Locks up. Doesn't pay even tho the product matches.
Hello Blizzard! Thank you for the feedback. I'm sorry that you are having issues with the app and missing cash back. I would love to be able to resolve this issue for you. Please visit help.ibotta.com to submit a ticket with a screenshot of your receipt and your missing offers and we would be more than happy to look into this for you!
Have a great day! 2nd attempt 3/19/2024
Anytime I email the care team they take care of it swiftly which is much appreciated. Thank you, Kim.
I thought this would be like clipping coupons and it is to some extent, but you're getting my entire receipt, don't you see what I got that's on your list of offers. I'm telling you I'm gong to Ralph's to shop, with the aide of bot that you're using, can't you see that I bought what you wanted me to buy.
I don't know, seems frustrating.
Thanks for your review! We have sent you a private message so that we can help you resolve this issue. Please check your messages and then let us know if we can assist your further. We appreciate the Feedback!
Ibotta responded quickly and resolved my refund. Very pleased.
Had a problem with an Ibotta redemption issues. Received a quick reply that was exactly what should have happened.
Customer Service quickly assisted me with a issue of a offer not be credited. I sent a email explaining the issue and within minutes, the offer was credited. The Customer Service department is very efficient!
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