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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It's frustrating that certain foods are listed at certain stores only. I may buy something at Publix but it only gets points if purchased at Kroger and since I always shop sales, it's ridiculous. Come on Ibotta, do better with people trying to say money
I am bewildered about the Food lion dollar. I was under the impression that when I shop at Food lion. I would receive the one dollar on indicated on the toggle Food Lion. Most of my grocery shopping is done at Food Lion but I have not received this Dollar yet. Just don't understand the process thank you.
Twice now I have been missing cash back on items I have purchased from hannaford. My account is linked and I do not submit receipt and there is no way to submit for missing items. Last week I was missing 1 item that would have qualified for an extra bonus and when I reported that nothing was ever done. And I still got an email asking how they did
Hello Melody! We appreciate your review. We reviewed your account and manually gave you $7.00 for the Blossoming Bucks bonus. You should now see this in your account balance. Please let us know if you are missing cash back on any other offers or bonuses. Thanks again for your review!
Ibotta makes it easy to use and i like the returning items that i buy frequently
I did not get my money for 10 days but I contacted them and I got it within 5 minutes Thank You ibotta
I didn't receive a $4 bonus and it took less than 12 hours for customer service to respond, put the $4 in my account and close the ticket! And they still had time to be nice and kind and helpful!
It's hard to find many of the items Ibotta has. I'm shopping regularly and can't seem to find anything on the Ibotta list that I'd actually use.
Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
Not so good... bought an item; scanned item (which said it matched) and then iBotta denied it!
You charge money where other similar apps let you make money and you guys have us do more work.
We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Your input is valuable to us as we continuously strive to improve our services.
They caught an item I had purchased at Hyvee, & will a couple of clicks, I was able to get the.75!
I have found the app easy to use and many products that I use or consume daily.
Overall, I find I do not purchase the products available for rebate. Initially there were more "any" products. Also there are other apps that simply scan your receipt and credit you for qualifying purchases. Having to scroll through so many products only to find I didn't purchase anything eligible is time consuming and annoying. Also, reducing my unclaimed credits following the pandemic only further soured my taste. I'll keep using, but not expecting much.
Thanks for your review, we appreciate your honest feedback! We have reached out to you directly to address the issue. Please let us know if we can provide any more assistance. Thanks again!
Just shop scan and enjoy money back. What can you say about free money except great service.
Thank you for your quick service and care! I'm so grateful.
Using the ibotta app is an easy way to earn some extra money on things that you plan to purchase.
There are many brick and mortar on online retailers from which to earn cashback from your purchases.
I recently had a minor issue that was quickly resolved to my complete satisfaction by ibotta's customer service team. Customer service is very accessible and response is amazingly fast!
I have been using Ibotta for a few years now. My lifetime earnings is about $1300. It's a great way to get rebates on products I normally use, as well as an opportunity to try new products. As I mentioned, I have been using Ibotta for a while. I have only had one bad experience, and it was last Thanksgiving. Other than that, everything has been great.
It's super nice that there are apps like Ibotta that help us to get more stuff for cleaning, personal care and groceries for super prices thank you Ibotta!
I have my Ibotta account linked to foodlion if I forget to check a money back item, IBotta alerts me so I can submit it. How great is that.
I purchased multiple cvs brand allergy medicines,
Including nasal spray, pills and eye drops I should have gotten 44.00 rebates with all the products, I was only given 29.00 and you can not talk to anyone about clearing up the issues. I was sent a letter to resend the receipt, I did that and also rescanned the items and still didn't get the correct amount.
I appreciate the help you gave me when I had some problems with my claims I love ibotta
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review! We have reached out to your directly to help resolve your issue. Please check your messages and let us know if there is anything further we can assist you with. Thank you!