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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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I had a rebate not credit for a store where my account it linked. They were very helpful in getting this corrected and prompt with there response.
I missed 3 items on my shopping trip and IBOTTA found them for me. I was amazed at their service! I missed $5.85 worth of credit and they added it to my balance. THANK-YOU IBOTTA! I totally love your app!
I scanned the new Snapple drink fire in store. It matched, then another item SUN popped up for $1.00. I bought the Sun Snapple. I buy Snapple Sun, & fire, also scan bubbly. I get home & the SUN Snapple doesn't match cause it was to be bought at another store? Why then did it come up when I was at Tops & it looked like an offer? Frustrating! But to make matters worse the fire snapples & bubbly had to be rescanned to submit & now it comes back as they weren't seen on the receipt. Ugh 😣
My experience is fundamentally excellent. It is an application where it helped me a lot in earning money for my medications, which are very expensive, and thanks to Ibotta I have managed to keep my medications up to date and when you have problems, they solve them in just days. I have recommended it to my friends and they have managed to make profits too.
I give this application 100 stars, not 5. Since I used it a year ago, it has helped me a lot with my financial situation in being able to fill my medications. Without a doubt I have suggested it to people to use it and they are equally satisfied. It is the only app that helps you financially.
Ann Marie was fast to take care of missing credit I was very impressed. Was in my account in minutes
I have saved over $1500 using this app to buy the things I normally buy. So many items offered plus you can add an extension for online shopping. Whenever there has been a question or a problem I jst message them in the app and I usually get a reply in a few hours. No hassle, easy peasy and the money goes right to my bank when I earn enough.
Advised me via email I had an additional earning that I needed to go add onto ibotta app, found it and got additional $$ on an online purchase, thx
I could not be more pleased with how effective and easy to work with these folks are. They resolved my concerns instantly and without any problems.
I've been using Ibotta for 3 years and have found quite a few savings. As a vegetarian I find there are not many offers to save on plant based products. My only other frustration is when I add a product, find the same product by description and picture and yet after purchasing the item I'm told the barcode does not match.
I use Ibotta on a regular basis and I am very happy with the offer. I addition, when I have to contact customer service, they respond quickly and credit me account.
Just purchased 5 dove soap the limit but only got back 4
You can make some money awesome $$$$$ by saving and submitting receipt
I have used Ibotta for years. It has been easy to use, easy to cash out, and great customer service when I've encountered any issues.
I'm loving this app even more after today's shopping experience. After receiving an email regarding the total app dollars I had earned from this order, I received another email letting me know that I had purchased an additional item that was eligible for a rebate and how to add it to my order. Thank you Ibotta!
I was missing the cents back on one of the items I purchased. I sent in a request for it and it was taken care of the same day! I was very satisfied with the Customer Service I received!
Could not upload my receipt because I had to scan the barcode on the product I purchased and it would not accept the bar code, saying it was invalid. Messaged the help center and the issue was resolved in less than an hour.
I sent an inquiry regarding a missing credit and within 24 hours the matter had been corrected. Customer service is alive and well at Ibotta.
Ease of use, good items to claim on and a lot of stores available. Fast processing. Can you get playstation gift cards added? Sony too?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members