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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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It's great for saving money on items you need! Easy to use and a lot of options!
Love the app easy to use and they have alot of great choices for your every day use.
Very easy to scanbthe barcode with the item and they cash back reward is really fast it makes it very nice to shop for the things you use in your every day life.
Awesome to do business with and will definitely recommend to my friends
I have had a few issues in the past,and the customer service has always responded quickly and with explanations to solve the issue,I am happy I have this app It has helped get back a little on groceries crazy prices.
I'm blown away at the amazing customer service! I had an issue with an offer that wouldn't no through to get credit. I went online to send a message on what happened. The online message also allowed me to send pictures. That in itself helped. Not expecting a reply, I checked my email a few minutes after sending the message. Dang! I received message that the issue was resolved. WOW! Kudos to Ibotta! Took me longer to gather pics and screenshots and message. Thank you!
The Ibotta Care Team has always been prompt in responding to tickets...no complaints there! My reason for the four stars instead of five is that there are occasional (bordering on frequent) instances that a purchased product, clearly stated on a receipt, is not only not recognized for a cash back offer but scanning the barcode itself on the packaging isn't recognized. (And, yes, I read the details on the eligible products!) Aside from added work to get the cash back, oftentimes the packaging has been removed and discarded if my family needed to use the product right away.
I'm so happy with Ibotta, I only need to ask you a favor: please if a rebate doesn't permit a coupon, write it on the offer. The Boost Nutritional Drink packages at Walmart doesn't clarify in the offer that is not possible to use coupon, please clarify in the offer. Thanks for everything Ibotta!
I had an issue with a confusing expiration date on an item, and the Care Team was quick to resolve the problem. Efficient and understanding!
Ibotta saves me money every week!
I have had an issue the past two purchases of my watermelon. I literally took a picture of the sign that says it's a Florida melon this time and still refused. I was also refused a refund from pillsbury biscuits but the picture shows the small biscuit cans in the picture..
I love using this app and saving money on products I use every day and also to try new products. Easy to use and great savings. I prefer this over other apps because you actually get money back instead of points. It makes it easy to understand your savings.
Muy buenos me gusta por que tiene los mejores rembolso y no es complicada para usar
I especially like the fact that Ibotta gives cash unlike many others that give points only. The search engine could be improved however, because you have to be way to specific to see if there is an offer on the items you have purchased.
I love Ibotta best app I ever downloaded. It helps me get what I need for my 4 Girls.
Getting to the point you almost need a special app that interfaces between the other cash back apps. Example iBotta and Walmart Cash - ibotta might have the same cash back but say limit 5 while Walmart only allows one, OR ibotta will offer.75 back limit 3 and walmart 1.00 back and limit one...these are just two examples of hundreds of variances between just two competing apps...of course there are more...how does the consumer keep track of it all? It's impossible, so like me, you wind up choosing just one, it may not give as much back 'some of the time' but it's less buggy and works without constantly having to reach out to correct a rebate owed but not awarded...I have used ibotta for years but it is simply becoming too time consuming given what is stated above. So far Walmart cash has worked with zero errors...that may change but for now it is more stable.
Thank you for providing your feedback! I apologize for any delay, frustration, or inconvenience you may have experienced. Walmart and Ibotta have collaborated to offer Walmart customers manufacturer offers on hundreds of items through the Walmart Cash program. This means you’ll be able to choose where your cash back goes—it’s all about whether you add offers in Ibotta or Walmart. Some manufacturer offers can’t be combined with Ibotta offers for the same product. For more information please check out this helpful article: https://bit.ly/45RCScd. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!
Ibotta is not a great app for myself. It never picks up all of my rebates. I always have to correct the receipt,
I just have to say I am so glad I no longer have to scan each individual item to get cash back anymore, it was such a pain! Thank you for removing that stipulation, as I would not scan my receipts for a couple of days and by then, the item may have already been used and thrown away. Also, cash back was quick. :) Thank you!
Ibotta emailed me to say they saw a purchase I had not claimed, but they allowed me to after the fact and gave me the $1.50!
Not good. I made 2 separate purchases for an item but the system is saying there's nothing to redeem from the second receipt.
I was hesitant to try this. I'm so glad I did. Very easy to earn cash and there are no hidden fees or obligations. This is so much fun! I'm telling everyone about Ibotta!
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.


Thank you for providing your feedback! I apologize for any delay, frustration, or inconvenience you may have experienced. We understand your frustration and genuinely apologize for any inconvenience caused. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!