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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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This is the THIRD time that I've had multiples of an item where one doesn't automatically show up after scanning the receipt so I I crease the quantity and scan the barcode. It shows the correct amount if items and then the rebate is for one less. What gives, it's so frustrating. I have to e.ail custo.er support amd wait a week for them to fix it. Please fix this glitch.
I have been using Ibotta to save on groceries for years now. I love it! When technical issues arise customer service is always willing to assist with rebated / offers / questions.
I am missing my cash back for the $1 back for Quilted Northern toilet paper
Ibotta is the best App EVER! I have earned close to $1000.They're fast, fair and just amazing! I can't say enough about how much I dig this App...Thank you Ibotta
I've been acquiring money from shopping but now that I'm over $20, no matter what I do, I can't withdraw it. Seems like a lot of shopping for nothing. I've connected my bank account and still it just keeps revolving me back to connecting my bank account with Plaid and nothing lets me withdraw my money. Total waste of time and money
It's becoming an issue more often that my offers aren't coming through and I'm constantly having to report it and send screenshots of everything multiple times!
Clearly, eyes do not see. When items are shown on receipt but only partial rebates given and review is rejected, it is hard to believe that both were unable to read.
La Apple ha permito a muchas amas de casa y a mi particularmente, ahorrar un dinero en nuestras compras, el cual servirá para futuras compras o cualquier imprevisto. Tengo pocos días usándola, sin embargo ya he visto buenos resultados. No cambien sigan así.
I don't know what has changed, but I am getting tired of having to request a redo on my rebates because some weren't given. I have to report it, then wait at least a day for an answer then send in copies of everything that wasn't right then wait two or three days for a response. It gets a bit ridiculous.
We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. Your input is valuable to us as we continuously strive to improve our services.
Ibotta is the best. I would recommend this app to everyone. They strive for excellence. I think one time I had an issue, something was in my app that had expired, but it was probably my fault not being quick enough.
It took a little bit time but at the end they turned back the cash back thanks
I have been using the Ibotta app for a little over a year now and over the last two months the site is allowing me to shop but not redeem any of the cash back offers other than the 2% cash back from Walmart. I have had to submit every receipt through the help center and then list every offer I had activated for that trip. And I'm still not getting all of the bonuses either. I don't know what's happened but it's very disappointing and I urge you to fix this issue.
Nothing has been resolved and I have not been awarded the cash back even though I submitted the receipt, details and everything asked of me!
You have to watch them, they are sly foxes in the hen house otherwise one of the best.
We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. Your input is valuable to us as we continuously strive to improve our services.
My receipt failed to submit due to an error and I was given all of the cash back I thought I missed out on. It was only about $8 but it was so nice that they fixed it instantly.
I have always used coupons and Ibotta makes it so much easier to save. I also love the quick and easy way to receive your cash back.
You specify certain products but the stores I go to don't have them or it isn't something I would try.
We understand your frustration and genuinely apologize for any inconvenience caused. Your feedback is valuable, and we're using it to improve our services. Thanks and have a wonderful day!
Ibotta is so easy to use. Quite often many of the items I typically buy are listed as options.
The stores should only show items that they actually carry.
I Enjoy Ibotta! It's like an adventurous game I play before and when I go shopping! Getting a little cash back from items that I already am buying, and trying out new items
Excellent rebates and variety. I have been using for about 8 yrs and have received over 11k back in rebates👍👍👍
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.


We totally get how you’re feeling, and we’re really sorry for any trouble this has caused you. Your feedback means the world to us, and we're using it to improve our services.