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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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You get your moneys worth. It's a great website. You will not regret using this site
Ibotta is great. It has many stores and many items from almost all of the different categories of your monthly expenses. On top of that they offer bonuses for completing a specific number of offers within a specific timeperiod. Whenever I've had an issue, I contact the customer team and they resolve my issue within a day or two. They also offer cashback for giftcards which I recently found out and was amazed. It really helps when you're on a budget because you can get money back directly in your bank account. Additionally you can also use your balance to buy giftcards to reduce your out of pocket pay.
So simple and easy to do! I love this app! I'd recommend anyone to give it a try.
Thank you for looking into why I was not getting my online cash back and bonuses! I finally received it and I am happy! Can not say I will use the online version again I have problems every single time. Thank you Ibotta customer service you rock
No money back but it's ok the Person from Ibotta was honest and helpful
I love the notification if I bought something and forgot to select the offer so I never miss cash back! This really is an amazing app and when I withdraw my cash to my account, it's always there the next day.
Several times I was not given money fir items purchased, a senior in fixed income forced to buy multiple items to save. Liked it better when you just submitted your receipt.
I had bought Crest,but the receipt was not specific. Rejected initially, but submitting the UPC's worked for receiving $5. Thanks!
Ibotta is easy to use and a great way to make some extra dollars. They also have very good customer service.
Ibotta's Care Team/Help Center has always been helpful when I reach out due to any discrepancies. I enjoy being a Saver with Ibotta.
The app no longer works correctly. Item quantity is always wrong and i have to sumbit for review and they still get it wrong. Last time i filed a ticket and said i would be reimbursed correct amount and it never adjusted the quantity or gave me all the missing earned rewards.
It is becoming more and more of a problem to submit for offers that are clearly showing on the receipt. For example, I purchased detergent and the offer is $3 each item, up to 5. The items are clearly on the receipt but I only received credit for 1!
Ibotta always is courteous and helpful when I have an issue. I love Ibotta!
I have purchased honey at two different stores this week. I haven't received credit for either purchase.
Still missing cash - purchased 2 bottles of Nature's Truth Vitamin's only received $1 on one purchase. Submitted Missing Cash and still haven't received the other $1.00.
Both items are noted on the receipt & I scanned the UPC on each bottle.
I love the ibotta app! It helps me to save money every month. If I ever have any problems, their customer service team is always amazing and helpful!
I don't understand how your app instantly gives cash back for the cheap purchases but takes over 3 days to respond about cash back you owe me for purchases that have a lot.
I bought a product that I thought was the right one for $1.00 cask back. The Ibotta team researched it, and although it didn't quite comply, they gave me credit for the $1.00 and gave me ideas on how to check to make sure the product is the correct one in the future.
I've earned over $800 in just a few years from this app! As a senior who doesn't spend as much as a family on shopping, I consider this a great help!
As soon as I figured out how to use it I have been earning more frequently It really comes in handy if you need extra cash I can easily cash out to my debit card
I've used Ibotta for many years, and I love it. Lately, though, even when I scan purchases, it's missing them once finalized. It tends to be the same things over and over, such as Ryl tea. Every week, I get 3-5 Ryl teas, and it says I can use it up to 5 times, but even after I scan them, I still only get credit for one, if any. Their receipt
Scanning has gotten quicker and generally more accurate, but whatever has improved this also seems to be eliminating actual cash back on some items.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing your feedback! We are sorry to hear that, and we are happy to investigate. We've reached out to you directly to address the issue. You can also contact Carlotta, our Ibotta Care chatbot by visiting help.ibotta.com. If she cannot answer your question, let her know. She can create a Care ticket for you. Ibotta strives to cultivate a positive environment for our Savers. Our team works diligently to respond to each inquiry promptly and accurately. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!