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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Since they started doing linked accounts I have Ben having trouble getting my offers. I'm missing 22 offers still and I've contacted customer service and I'm still waiting
I bought five items that should have qualified for the cash back, and they only gave me credit for two. It is very disappointing. I would not have bought five items if I was only going to get cash back for two. I even scan the barcodes, and it says not qualified, which is complete bull$#*!
Doesn't puck up all my walmart online when it dies electronic
I save time by ordering on-line from home, I have all of my favorite retailers to choose from, And Ibotta offers many discounts.
Saved some $$$ ti.e consuming, hoping to get a little faster as time goes on, not sure 3hrs of shopping is worth $20, But hay, any savings is a savings.
LOVE IT
I did scan my last 4 offers hours later they did not approve it had no more time to buy nothing else and lost $5 bonus
Can y'all review it again? They dis not approved my grapes 🍇
Using Ibotta is fun and rewarding. Every time you shop for various items, you get rewarded! I'm glad my daughter introduced me to this site!
I made a purchase through walmart pickup that did not get synched to Ibotta even though my account was linked. And although it took about a week to get it completely resolved, I received good customer service and response once the ticket was addressed after the 72 hr period.
I ran into Hannaford to pick up a few items yesterday. I had no time to look for offers. Of the items I bought, there was a $1 cash back I could redeem. Without doing anything your team reached out to me to claim the $1. That's the way to gain user loyalty! Bravo!
Twice I have expected bonuses from CVS yet not received
First was after three CVS submissions
The other yesterday was $3 back on $25 purchase
What am I doing wrong?
I had a problem didn't receive my cash back and I emailed them and explained the problem. And they got back with me and they solved it and I got my money so I appreciate it. They are a good company to work with
I am obsessed with buying new products to try and having the cash back. Today I spent 70 bucks at the grocery store and got 36 back because of mid week and pumpkin bonus that went along with the regular Ibotta deals.
I purchased five packages of the Nestle Morales and only received credit for two. I asked for a review and still only received credit for two. I had to submit a request for the rest of my rebate, which stops me from getting my bonus for two more days, and stops me from doing other offers. This has happened to me several times recently.
My experience has always been that I get my rebate cash immediately. I love this app. A couple times I had to get help with missing cash, but it resolved quickly.
I love Ibotta, but I wish it was like other apps that give you the cash back or credits automatically instead of having to add item first.
I've been very disappointed with Ibotta recently. I have had to contact customer service for each shopping trip this past month and it's been a hassle each time.
I have tried to upload a picture of my receipt and it will not allow me to do it on the emails that I'm being sent from Ibotta.
Fast and concerned replies was very impressed. Professional replies as well as proactive
I got $.25 for the receipt, but not the nine dollars for what I purchased I purchased the Red Bulls the Hoppy coffee pods, the Velveeta and the rotelle tomatoes and everything should've been $9.25 but I only got $.25 for the receipt
I had a Walmart Pick Up because I'm handicapped disabled and it was a very large order and I wasn't getting the cash back and today they gave me the cash back so I am so grateful for what they did
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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