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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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It's working ok except with you do a Sam's and find out later that all of your Ibotta items aren't eligible because you did the in store scan n go. WHY?
AND then I did the self checkout this time and they want me to scan the items after i upload the receipt. WHY? It's been 6 days- I've already tossed the box to the item. Come on now. And I sent two emails for help …. CRICKETS
Wonderful and good app, I been saving lot of money in good deals the Ibotta offer me all the time
I've been using Ibotta for about 3.5 years. I like that there are cash back offers for products that I use as well as offers on products new to me. I sometimes try products new to me just because of the Ibotta offers. There are also bonus cash back offers, which I love. I just earned a $20 cash back bonus.:-) I've earned a few of those since I started using Ibotta. There are BOGO offers and free offers on occasion, too. I have my grocery store loyalty card entered into Ibotta so that the receipt is automatically sent to Ibotta. The cash back credits to my account within a day or so. I occasionally upload receipts from stores that I don't have a loyalty card and have not had any issue. Transferring my cash back to my bank account is quick and easy. The cash is in my account in a day or so. I needed assistance one time and emailed customer service. The response time was quick, the email responses were clear and polite. I'm quite happy with my Ibotta experience and will continue to use the app.
Ibotta simply works for our family. We appreciate the offers and the continued efforts of Ibotta to help our family save money.
I recently had an issue with receiving credit for a purchase, I reported it to Ibotta and within the the same day the issue was resolved.
Quick responses from the team and they have always remedied the situation!
Ibotta is so easy to use, it barely takes any time at all. I've already earned $30 in five months and have spent less than 30 minutes on the app since I started. It's a no brainer!
I love Ibotta and check for offers every time I shop. I highly recommend. However I wish the cash out limit was a little lower. There are new offers every week and it's so easy to use.
I love Ibotta. Only problem I have is with Getting money from Dollar General store occasionally but overall very Happy!
Works great with every retailer except Walmart. The Walmart section of Ibotta has been difficult to use for at least all of 2024. My trick: dont scan Walmart, but type in the TC# after first saving it to your clipboard---that's because you will have to reenter it multiple times until it works. And, have a good book handy to keep you from thinking about how many times you do this--and how many times I have complained to Ibotta about it.
Works great when you clip the product. I go out to the app every week to see new offers
I bought 3 creamette products and only received credit for 2. I usually don't say anything but it happens frequently.
Hello Cynthia,
Thank you for letting us know — I'm sorry to hear you're missing cash back for this shopping trip!
So that I can assist you further, please reply with a picture of your entire receipt.
Thank you for your assistance, and I look forward to hearing from you. Have a nice day!
Easy to change your earnings to gift cards. Allows you to try new items.
I am new to Ibotta. I submitted receipts 6 days after purchase to which I was denied the cvs cold medicine rebate. I filed a review to which I was told it was longer Than. 7 days. Incorrect! In the USA it was barely 6 days. No resolution or rebate given. Then submitted a receipt today for crest 3d white mouthwash. Which when scanned IS eligible in cvs today. Message came back as no offer. Incorrect! It clearly states under cvs that it qualifies. I submitted request for a review again. Poorly operating site.
I had an issue with an online receipt and the team took care of it right away, no hassles.
They are awesome
I had a question as I was unclear about a purchase. They took the time to get quickly back to me and explained how the process works, and I really appreciate their fast response and taking the time to go over it with me. Not many companies take that one on one approach anymore.👍👍
I purchased 5 American Beauty Pastas. I scanned all of them before purchasing to make sure they qualified and I got credit for 3.
I had a problem verifying my account to withdraw my earnings and they worked to reset everything so I could regain access. They responded very quickly and had it resolved in less than 24 hours. Couldn't ask for better!
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.


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