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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Ibotta is a great way to earn a little cash back on things you're going to buy anyway. Search your store on the site prior to shopping is the best way to save.
Easy to operate, easy cash back. I really enjoy using ibotta.
I recently had an issue with missing cash back. I reached out to Ibotta's support service and they promptly and efficiently took care of the problem.
This is the second time I didn't get credit for some items,I'm seeing it always happen when the receipt are long, So far I've been shorted $2.00 dollars and some coins.
Sometimes the count is wrong, or the system does not recognize a legitimate offer
I'm missing $2.75 savings from my last receipt 11/22 from Tops!
$1.00 for 2 Betty Crocker baking mixes
$1.00 for 2 Pepperidge Farns cookies
$0.75 for Sister Schubert frozen rolls (10 ct)
Please correct your mistake and add the missing amount of money to my account!
I've been using Ibotta for a good while now and it's my favorite app. Easy to use and very easy to redeem your reward and you get your reward right away. No waiting days to get it. They've made it very easy to earn money because even if you forget to add an item to your list, when you take a picture of your receipt, they will catch it and let you know so you can still get the cash. I don't know of another app that does that for you! Plus, their customer service is excellent! GREAT APP!
Three different occasions, my purchases were approved and the money was NOT credited to my earnings.
I clearly forgot to add cat food to my Ibotta list. I went to the store, bought cat food, and wandered where my cash back was.I look at my receipt and knew the mistake was all mine. I took a chance and emailed them explaining what I did and the next day I get a response that took care of my mistake. Thank you for understanding my forgetfulness. You guys/gals are the best
Very Rewarding Shopping App, I have earned around 300. On this App, shopping is a nessitity,but its definitely worth the extra effort to save and earn money!
It's and easy app just scan and you will get you rewards in seconds and when you need to take your money out it's easy to.
Any trash bags bonus... I couldn't even find it on the receipt if it wasn't for the price, It was a newer product with an abbreviation that wasn't even understandable,so I see why it wasn't picked up. The barcode wasn't even recognizable... Sent an email, got a response pretty fast and taken care of
Minimum requirement for withdraw is high.
Program makes it difficult to earn anything.
I appreciate the amount I've been able to redeem back on my grocery orders. Every little bit counts! The customer service was also understanding and helpful when I thought I hadn't received one of the offers I had selected.
I was missing cash back and I message them. Ibotta solved my issues quickly. Ibotta us the best app with great customer service.
I have gotten back over $1000.00 so far, and it's so easy. And if I have an issue I just reach out to them and they fix it.
Ibotta is a great way to save on groceries, especially during these stressful times. Your savings add up quickly and if you are able to keep your savings throughout the year, you might like to cash out at holiday time! Plus, their team is always easy to contact and helpful if you run into an issue; and they are very timely with their replies, too.
Most of the time, ibotta is great, but lately the linked account rewards are being delayed or not received.
Thank you for providing your feedback! We apologize for any delay, frustration, or inconvenience you may have experienced. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!
My account was deactivated due to user error. I reached out to the Ibotta Account Review Team and they responded quickly and explained the problem and told me how to fix it. My account is back up and I didn't lose my credits! Thanks Account Review Team!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing your feedback! We understand your frustration and genuinely apologize for any inconvenience caused. Ibotta strives to cultivate a positive environment for our Savers. We're continually partnering with additional brands to release new offers, and we encourage you to stay tuned! Here are instructions for getting your favorite brands on board with Ibotta: http://bit.ly/IBAddFavorite. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!