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Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great price for a Magnaflow CA certified CAT and quick shipping.
You made it so easy and more affordable, I just sent back a competitor's product and bought this instead! Not that it's delivered...Unfortunately, Magnaflow mistakenly has this listed for my 03/99 California spec Maxima and it doesn't have 4 O2 ports. Only 2. Now it has to be returned and the search continues. Thank you Hot Exhaust. Not your fault. Magnaflow has been alerted!
It was a good product at a good price.
Phoned Magnaflow and they could not help me but Hottexhaust did.
I started with the chat, they suggested I phoned, I talked to John and he solve the fitment problem between the Magnaflow Cat 2.25 pipe and the cat back exhaust 2.50 pipe.
Cant wait to get everything in the garage to see if it all fits as discussed.
Delivery took more than 3 weeks, Daily driver car stuck with a removed exhaust because they told me 4 days delivery at the most.
The adjustment to match the pipes did not work. Had to go to a prop exhaust shop to get it enlarge further.
More down time and added costs.
Finally I have an catalytic converter fault on the inboard computer So I changed both O2 sensors in case I damaged either during the swap. I now have a permanent check engine light. That is not hot exhaust fault but the rest is.
I will only buy from them when doing project cars that are track dedicated even if the advertisement says good for daily driver
JOHN WAS VERY HELPFUL ON THE PHONE ordered system on nov 12 just recieved nov 28 customer is not very happy with me but we got it
Excellent response time for coupon. Great savings.
Well we're having fitment problems, and the exhaust is causing major vibration inside the car. What is the return policy?
Great selection and easy to navigate website. The item was delivered a day early.
Easy to find what I wanted and easy to purchase
I looked around at probably 30 different stores and websites looking for the best deal from an authorized dealer and Hottexhaust.com was it.
I will definitely order from them again if I ever need more exhaust stuff great prices and very fast shipping.
Coupon code worked for a substantial savings. I hope FexEx ground arrives soon.
Super Job with fast shipping.
Quick response timenice doing business
Website is easy to navigate and ordering is simple! Shipment tracking was great so I was ready to install when it arrived.
I checked the status of my order and it said it was delivered. I thought oh really and checked my front door. Sure enough it was there. Had the converter installed in the afternoon and had my e-test done an hour or so later. Passed with flying colours and car seems to run better. Much more peppy. Thank you.
Easily got the best price on the
Fast and easy transaction. Every time you go online to shop a service rep IM's you to help. They immediately offered a discount code that save me good money for my product. Fast shipping too. Had my new exhaust in 3 business days.
Shipping took longer then expected, but price was lower then anyone else I could find. Thank you!
Nicholas was a great help! All questions answered. Also John returned my call and answered follow up questions and confirmed I had, indeed, ordered the correct items.
Good discount,prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members