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Hottexhaust

4.6

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Hottexhaust Reviews Summary

The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
36
value
35
shipping
36
quality
30
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3,953 reviews

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Timothy W.
0 reviews
0 helpful votes
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Awesome, you saved me a little money!
April 23, 2019

Awesome, you saved me a little money!

Date of experience: April 22, 2019
John A.
0 reviews
0 helpful votes
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The Ease of being able to use
April 23, 2019

The Ease of being able to use. Paypal. Makes it Great plus the Warranty

Date of experience: April 22, 2019
Abdul J.
0 reviews
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I was extremely happy with hotexhaust, however I am not happy with FedEx, and have also called in their customer service department to make a complaint. HotExhaust and I had asked for a signature on delivery as I live in a building and did not want them to leave the product at the door as they have done that before. Let and be hold, the driver signed for my package and left it at the door instead of taking it to the nearest distribution centre which I would've much rather preferred. I am extremely happy with Hotexhaust but if you guys could please follow up with FedEx as to why that was done, as I am still awaiting to hear back. I'm very lucky a friend of mine was passing by and picked up the package, as I was not going to be home for the next 4 hours. However, still very happy with hotexhaust and their price and prompt shipping, thank you for an amazing experience.

Date of experience: April 21, 2019
Ismael Y.
0 reviews
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Easy transaction so far
April 18, 2019

Easy transaction so far

Date of experience: April 18, 2019
Alonzo O.
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Tried calling as I figured talking to a person via phone would make the ordering process better. Boy was I wrong, communicated via live chat and the gentleman was very professional and helpful. I immediately went back online and ordered part less than 5 minutes!

Date of experience: April 18, 2019
Tomas C.
0 reviews
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Tank you
April 13, 2019

Tank you

Date of experience: April 12, 2019
Georgia
2 reviews
2 helpful votes
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No where on their website does it state that fed ex must obtain a signature from purchaser. Fed Ex delivered to my house on Thursday but no one home so left note on door. Without exhaust They attempted to deliver on Friday but I am at work so no one to sign for package. They stated they will not attempt to deliver on Saturday but will try again on Monday when I am at work. This is crazy! I called Hottexhaust who was absolutely no help. I called Fed Ex and they explained that they could only deliver package to my physical address and I would need to be home from 8am until 8pm because no other window of times could be given. Fed states all of this is becuae Hottexhause requested customer signature at the physical address. Hottexhause customer service confirmed what Fed Ex stated. What does one do that works M-F? Why would Hottexhaust not put this on their web site? What a waste of my time. I have hours tide up speaking to Hottexhause and Fed Ex and still no exhaust. Don't purchase from them unless you are home

Date of experience: April 12, 2019
Ron D.
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Very satisfied!
April 11, 2019

Very satisfied! Great price. Product as described. Saved me $500 on a cat. Thank you! I will be back!
Ron

Date of experience: April 11, 2019
jazmin R.
0 reviews
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Easy to order and Fast delivery
April 7, 2019

Easy to order and Fast delivery

Date of experience: April 7, 2019
Eric C.
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Best price anywhere
April 4, 2019

Best price anywhere

Date of experience: April 4, 2019
gayle l.
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Fast and convenient
April 4, 2019

Fast and convenient

Date of experience: April 4, 2019
Kevin W.
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Awesome deal and overall a very well put together exhaust system with great sound!

Date of experience: April 2, 2019
William P.
0 reviews
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Excellent shopping experience
March 27, 2019

Excellent shopping experience. The communication was excellent between the supplier and Fed ex.

Date of experience: March 27, 2019
edward C.
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Easy and helpful
March 22, 2019

Easy and helpful

Date of experience: March 21, 2019
Jory S.
0 reviews
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Looking forward on my new Exhaust system
March 19, 2019

Looking forward on my new Exhaust system

Date of experience: March 19, 2019
robert t.
0 reviews
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Took longer than expected for delivery
March 15, 2019

Took longer than expected for delivery. I contacted customer service with no reply. But price was good and it did show up in great condition.

Date of experience: March 15, 2019
Colorado
1 review
3 helpful votes
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I left a 5 star review when I received my Magnaflow cat-back dual exhaust system, a couple of months ago. The Colorado weather prevented me from installing it.
I just installed it and wow, what a difference. Now my 05 Dodge Dakota sounds great! I should have made the upgrade a long time ago. I really enjoy driving my truck now! My 4.7l HIGH OUTPUT V8 has never sounded so good. Now it has a deeper sound, (kind of like a race car) and it feels a little more powerful.
Thank you HOTT EXHAUST.

Date of experience: March 15, 2019
Jesse C.
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Had exactly what I was looking for and order process was quick and simple

Date of experience: March 13, 2019
Asyadet B.
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Thanks!
March 13, 2019

Thanks! Just I need my delivery track Number! Please!

Date of experience: March 13, 2019
Joel B.
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Performed as promised
March 4, 2019

Performed as promised

Date of experience: March 4, 2019