Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Awesome, you saved me a little money!
The Ease of being able to use. Paypal. Makes it Great plus the Warranty
I was extremely happy with hotexhaust, however I am not happy with FedEx, and have also called in their customer service department to make a complaint. HotExhaust and I had asked for a signature on delivery as I live in a building and did not want them to leave the product at the door as they have done that before. Let and be hold, the driver signed for my package and left it at the door instead of taking it to the nearest distribution centre which I would've much rather preferred. I am extremely happy with Hotexhaust but if you guys could please follow up with FedEx as to why that was done, as I am still awaiting to hear back. I'm very lucky a friend of mine was passing by and picked up the package, as I was not going to be home for the next 4 hours. However, still very happy with hotexhaust and their price and prompt shipping, thank you for an amazing experience.
Easy transaction so far
Tried calling as I figured talking to a person via phone would make the ordering process better. Boy was I wrong, communicated via live chat and the gentleman was very professional and helpful. I immediately went back online and ordered part less than 5 minutes!
Tank you
No where on their website does it state that fed ex must obtain a signature from purchaser. Fed Ex delivered to my house on Thursday but no one home so left note on door. Without exhaust They attempted to deliver on Friday but I am at work so no one to sign for package. They stated they will not attempt to deliver on Saturday but will try again on Monday when I am at work. This is crazy! I called Hottexhaust who was absolutely no help. I called Fed Ex and they explained that they could only deliver package to my physical address and I would need to be home from 8am until 8pm because no other window of times could be given. Fed states all of this is becuae Hottexhause requested customer signature at the physical address. Hottexhause customer service confirmed what Fed Ex stated. What does one do that works M-F? Why would Hottexhaust not put this on their web site? What a waste of my time. I have hours tide up speaking to Hottexhause and Fed Ex and still no exhaust. Don't purchase from them unless you are home
Very satisfied! Great price. Product as described. Saved me $500 on a cat. Thank you! I will be back!
Ron
Easy to order and Fast delivery
Best price anywhere
Fast and convenient
Awesome deal and overall a very well put together exhaust system with great sound!
Excellent shopping experience. The communication was excellent between the supplier and Fed ex.
Easy and helpful
Looking forward on my new Exhaust system
Took longer than expected for delivery. I contacted customer service with no reply. But price was good and it did show up in great condition.
I left a 5 star review when I received my Magnaflow cat-back dual exhaust system, a couple of months ago. The Colorado weather prevented me from installing it.
I just installed it and wow, what a difference. Now my 05 Dodge Dakota sounds great! I should have made the upgrade a long time ago. I really enjoy driving my truck now! My 4.7l HIGH OUTPUT V8 has never sounded so good. Now it has a deeper sound, (kind of like a race car) and it feels a little more powerful.
Thank you HOTT EXHAUST.
Had exactly what I was looking for and order process was quick and simple
Thanks! Just I need my delivery track Number! Please!
Performed as promised
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too

