HotelwizReviews 1,813

Easy to fill out the page, but the app times out sometimes when trying to book and confirm a purchase. Other than that I had an easy and positive experience.

The price looked good but when it came time to check in, the hotel had not received the reservation so they room we had booked was already given to someone else. We ended up getting downgraded from a room with a king sized bed to a room with two full beds, however we still had to pay the same price as the nicer room.

Very clean. Employee service was exceptional. The free breakfast included with your stay had a great variety of options, presented and prepared well with personal assistance if needed.
The only issue was the operation of the electric curtain and shade in your room, it wasn't always working. I had to call for maintenance a few times to get it working.
My stay was 7days and I would definitely stay there again. Even with the small issue I would still give it a 5 star rating in its class.

Was a little stressful when our credit card was not accepted, we called the credit card company and they cleared the way

Quick and easy. This was the lowest cost from several listing for the same hotel

The hotel fee was about $100 cheaper than anything else I could find so I worried it was a scam but the hotel confirmed they had my reservation and I had no issues once I got there. So happy to have found this site!

So far so good. Hdhdhsjakdhdjjqieurhdkskqjehdjdkwjd

We are traveling with family members we booked three rooms in Rome Italy one under my name Lazaro Merzer at hotel Colonna Palace June-22 To 24 2023 I received my confirmation for 1 Room 2 nights

My cousin reserved two rooms under Silvia Martinez same hotel same days and has not received her confirmation the hotel also cannot find a reservation for her. I haved called your company by Holding for an agent for over 1 hour and no response.

Hotelwiz booking app was easy to navigate through and Hotelwiz emailed customer if they recieved booking confirmation. Will use Hotelwiz in future.

This reservation was made by us for our nephew. It was easy.

Easy to use and resulted in a great deal. An all around terrific experience.

I booked a hotel for 4 nights in Lisbon, Portugal through HOTELWIZ in November 2022. I got to my hotel and they did NOT have any bookings/reservations under my name or confirmation number. I talked to the manager and nothing was reserved. I emailed HOTELWIZ and they sent a response saying, sorry, there was a technical glitch and they weren't able to book the room and they would refund my card. I waited for 2 weeks then tried to dispute it with my credit card, citibank, who reached out to HOTELWIZ. The company sent a letter to citibank stating I called and cancelled the reservation and the charge was legal and should not be disputed. I'm out $400 and still trying to make this right. I even had to pay more at the hotel once I got there, which is on my card and yet I still cannot seem to get my money back. RUN FROM HOTELWIZ. Total scammers.

This site advertised lower rates compared to other sites but when I arrived at the hotel after booking, I come to find out I still needed to pay close to $250 dollars in resort fees and parking which wasn't disclosed previously.