Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Reservé mi hospedaje a través de HotelsOne y fue muy sencillo y seguro al pagar con mi tarjeta de crédito.
El precio fue también muy bueno, de hecho el mas bajo en comparación con otros.
Happy about payment is for our Canadian dollars
Sight was easy to follow through too
I was trying to get a room for a night and did not realize that there was an event in town. Even lower-priced hotels were sky-high. I went a few towns away on the site and was able to book a good room.
Booking my hotel was easy. I am not so pleased that I have to write a review in order to actually confirm my reservation. I feel like this should be voluntary.
I thought that there would be a page before the confirmation page. My credit card was charged before I decidedly chose to do this. A warning needs to be built into the system, in my opinion.
The process was very easy but I did not receive my email confirmation into my regular column, instead into the spam side. Therefore, I had to make contact with you folks online to confirm reservation. Also, I contacted the hotel to confirm reservation to no avail. When will my hotel have this reservation on their end? Thank you.
I booked through HotelsOne and needed to change my booking. I didn't see how so I cancelled and redid my reservation. Then saw no credit from the cancellation and went to look up contact info for HO when I saw all the scam warnings and negative reviews. I panicked. I sent a message immediately and directly to the resort who confirmed my reservation... so far so good. And then I messaged HO. I haven't received a response yet, but already had my money back- less than 24 hours later, faster than their website advises. I'm very happy with the experience so far. If anything changes I'll be sure to share.
Very easy to book a room no complaints. Hotel seems to be just what we were looking for. Looking forword to or stay
It was quick and easy to book the dates we needed. The confirmation was not sent to my email but I had printed it out so it was not a problem.
Reservation via internet. Site simple à comprendre où l'on retrouve les informations dont on a besoi.
Have not been at the accommodation, I can not have an opinion yet. Booking was ok
I was asked to respond confirming I had received my booking and I'm hijacked into filling out a bloody review. I will book direct with Hotel next time.
Very easy! No problem so far. The survey requires too much typing. Fix that!
Excellent & every easy! I will use this platform again to book a room.
Logical progression and notifications. User friendly.
Answer: Please call our customer support number shown on this page https://www.hotelsone.com/customer-service.html so that our support agents can help you with your request.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
Save up to 75% on hotels in 15,000 destinations worldwide. Read hotel reviews and find the guaranteed best price on a choice of hotels to suit any budget.

