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HotelsOne

2.5

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HotelsOne Reviews Summary

HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.

This summary is generated by AI, based on text from customer reviews

service
119
value
26
quality
163

Instant Feedback

67,233 reviews

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
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Fácil y seguro
August 13, 2022

Reservé mi hospedaje a través de HotelsOne y fue muy sencillo y seguro al pagar con mi tarjeta de crédito.
El precio fue también muy bueno, de hecho el mas bajo en comparación con otros.

Date of experience: August 13, 2022
Canada
1 review
0 helpful votes
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Happy about payment is for our Canadian dollars
Sight was easy to follow through too

Date of experience: August 13, 2022
Texas
1 review
0 helpful votes
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Mr.
August 13, 2022

Easy to use no complications no I will not enter 50. How ridiculous a request

Date of experience: August 13, 2022
California
1 review
0 helpful votes
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Finding a reasonably-priced room
August 13, 2022

I was trying to get a room for a night and did not realize that there was an event in town. Even lower-priced hotels were sky-high. I went a few towns away on the site and was able to book a good room.

Date of experience: August 13, 2022
Canada
1 review
0 helpful votes
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Booking with You
August 13, 2022

Booking my hotel was easy. I am not so pleased that I have to write a review in order to actually confirm my reservation. I feel like this should be voluntary.

Date of experience: August 13, 2022
Colorado
1 review
0 helpful votes
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Oops
September 12, 2022

I thought that there would be a page before the confirmation page. My credit card was charged before I decidedly chose to do this. A warning needs to be built into the system, in my opinion.

Date of experience: August 13, 2022
Arizona
1 review
0 helpful votes
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Easy process.
August 13, 2022

The process was very easy but I did not receive my email confirmation into my regular column, instead into the spam side. Therefore, I had to make contact with you folks online to confirm reservation. Also, I contacted the hotel to confirm reservation to no avail. When will my hotel have this reservation on their end? Thank you.

Date of experience: August 13, 2022
Connecticut
1 review
0 helpful votes
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I booked through HotelsOne and needed to change my booking. I didn't see how so I cancelled and redid my reservation. Then saw no credit from the cancellation and went to look up contact info for HO when I saw all the scam warnings and negative reviews. I panicked. I sent a message immediately and directly to the resort who confirmed my reservation... so far so good. And then I messaged HO. I haven't received a response yet, but already had my money back- less than 24 hours later, faster than their website advises. I'm very happy with the experience so far. If anything changes I'll be sure to share.

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Hotel booking
August 13, 2022

Excellent easy simple quick fast and efficient service

Date of experience: August 13, 2022
Canada
2 reviews
0 helpful votes
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Universal distributors
August 13, 2022

Very easy to book a room no complaints. Hotel seems to be just what we were looking for. Looking forword to or stay

Date of experience: August 13, 2022
California
1 review
0 helpful votes
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Cambria road trip
August 13, 2022

It was quick and easy to book the dates we needed. The confirmation was not sent to my email but I had printed it out so it was not a problem.

Date of experience: August 13, 2022
Canada
1 review
0 helpful votes
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Reservation via internet. Site simple à comprendre où l'on retrouve les informations dont on a besoi.

Date of experience: August 13, 2022
Australia
1 review
0 helpful votes
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Customer Review
August 13, 2022

Pretty straightforward. Very prompt booking process.

Date of experience: August 12, 2022
Australia
1 review
0 helpful votes
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Not fond of surveys
August 13, 2022

Have not been at the accommodation, I can not have an opinion yet. Booking was ok

Date of experience: August 12, 2022
Australia
1 review
0 helpful votes
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Spam Reviews
September 12, 2022

I was asked to respond confirming I had received my booking and I'm hijacked into filling out a bloody review. I will book direct with Hotel next time.

Date of experience: August 12, 2022
California
2 reviews
0 helpful votes
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Big Bear Race
August 13, 2022

Very easy! No problem so far. The survey requires too much typing. Fix that!

Date of experience: August 12, 2022
Canada
1 review
0 helpful votes
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Feedback
August 13, 2022

It was quick to get everything done.We stayed there once before and remembered by the pictures how nice it was.

Date of experience: August 12, 2022
Australia
1 review
0 helpful votes
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Easy to book
August 13, 2022

Easy to book the room. It was a good experience booking the room.

Date of experience: August 12, 2022
Illinois
1 review
0 helpful votes
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Excellent customer service!
August 12, 2022

Excellent & every easy! I will use this platform again to book a room.

Date of experience: August 12, 2022
Washington
1 review
0 helpful votes
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Last minute
August 12, 2022

Logical progression and notifications. User friendly.

Date of experience: August 12, 2022

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hotelsone.com
Laredo, TX, United States