On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HotelsOne Reviews Summary
HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Unfortunately the beds were to hard and the highway traffic noise made it hard to sleep that night.
I got the email right away and was happy with the info provided.
Easy to book, prices are definitely cheaper than the hotel's site.
Had to dig my confirmation out of Junk folder which I found unusual. Other than that seems like an oK service thus far.
Very easy. Have stayed at this hotel previously and it is very friendly and welcoming. Every member of staff I had contact with were professional and polite. The food was delicious and very relaxed atmosphere in the bar.
The website didn't include as much detail on the rooms as i was expecting and there didn't appear to be a link to the restaurant and menu.
It is ridiculous in this day and age to include wifi as a 'free benefit'.
Some booking sites are difficult to navigate but we found this one quite user friendly.
Quick and efficient. Great Price. No hassles at all
Great service and friendly staff. Website photo gallery showed a nice environment
The agents that helped me were very patient and helped with my multiple bookings
Quick & easy to follow instructions, making the process most satisfying.
Went to book directly with the hotel, ended up with a redirect, booked the reservation, $164 room, total with tax $192. Today received (first of its kind in all my travel arrangements through 20+years) an email asking if we received our confirmation email(3options): yes, no, we cancelled it. So i called the hotel and they said they received my reservation BOOKED THROUGH EXPEDIA at a rate of $134. I DID NOT use expedia. Furthermore, if i had made the reservation over the phone with the hotel i would have SAVED an additional $8 and not had all this confusion. Gave 2stars instead of 1 because at least i have a hotel booked & confirmed after thinking i was booking directly with the hotel.
Reservations were easy to make and very easy to understand
Quick and easy, but took till the next day to get confirmation.
From the business
Save up to 75% on hotels in 15,000 destinations worldwide. Read hotel reviews and find the guaranteed best price on a choice of hotels to suit any budget.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members