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HotelsOne

2.5

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HotelsOne Reviews Summary

HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.

This summary is generated by AI, based on text from customer reviews

service
119
value
26
quality
163

Instant Feedback

67,233 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Smooth process!
October 1, 2022

Was directed to website while using Google search engine.
The process was clear & easy. Cancellation policy clearly stated.

Date of experience: October 1, 2022
Canada
1 review
0 helpful votes
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Réservation en ligne
October 1, 2022

Réservation d'une chambre en ligne au Castel de Granby

Date of experience: October 1, 2022
California
1 review
0 helpful votes
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Multiple reservations
October 31, 2022

I booked multiple reservations that day. Adding the reservation date to the notice would be helpful

Date of experience: October 1, 2022
Australia
1 review
0 helpful votes
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Incorrect booking made
October 31, 2022

The hotel received two bookings when I had only made one booking. I cancelled both of them.

Date of experience: October 1, 2022
Australia
1 review
0 helpful votes
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Change Booking
October 1, 2022
Updated review

Quick, Easy and convenient. The staff member that I dealt with was helpful and friendly.

Date of experience: September 30, 2022

Quick, Easy and convenient
September 30, 2022
Previous review

Quick, Easy and convenient.

Date of experience: September 29, 2022
California
1 review
0 helpful votes
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Over good service
October 1, 2022

Website was user friendly. I entered what I was looking for, saw where the hotels are on the map and could easily click on the site to the hot to book.

Date of experience: September 30, 2022
New Mexico
1 review
0 helpful votes
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Excellent. Looking forward to visiting your hotel.

Date of experience: September 30, 2022
North Carolina
1 review
0 helpful votes
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Making changes!
October 1, 2022

Thanks so much! Your customer service rep was so helpful when I needed to add a day to my stay. Although I have not uet received a confirmation from hotels.one for the 12th, it did arrive under another business name... Upon confirming directly with the hotel, I have secured the 12th-17th and shouldn't have to leave my room on the 13th as the reservations merge.

Date of experience: September 30, 2022
Canada
1 review
0 helpful votes
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Wyndham reservation
September 30, 2022

The experience was fine. There was NO option for any rewards/loyalty programs, nor for BCAA or any other possible discount options; not even the suggestion that information can be given at time of checkin. No options for pets.

Date of experience: September 30, 2022
Canada
1 review
0 helpful votes
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VISITE ÉCLAIR À MONT-LAURIER
September 30, 2022

HÔTEL TRÈS PROPRE, LIT CONFORTABLE. PETIT DÉJEUNER TRÈS BIEN.

Date of experience: September 30, 2022
Canada
1 review
0 helpful votes
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I'm guessing here?
October 30, 2022

Why isn't confirmation instant? It's scary to give card info, press confirm, then nothing! Then wait 6 hrs for an email. Did it go thru? Have I got the room or not?

Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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Haven't visited yet.
September 30, 2022

I'll be able to give an actual review after we stay at the hotel.

Date of experience: September 30, 2022
Pennsylvania
1 review
0 helpful votes
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Easy-peasy!
September 30, 2022

Easy to book our last minute trip! I was waiting to see how Hurricane Ian would affect our trip to visit colleges, so I waited to secure the hotel. Glad I did-the price was just as good as the hotels who offered discounts for Eckerd families.

Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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Okay
October 30, 2022

I did not realize this was a third party site and the terms and conditions were not clear that you could not cancel your reservation.

Date of experience: September 30, 2022
Australia
1 review
0 helpful votes
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Website easy to use
September 30, 2022

Website easy to use, clear instructions re finding accomodation and general info re hotel resources

Date of experience: September 30, 2022
Illinois
1 review
0 helpful votes
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Easy to book
September 30, 2022

No issues booking and was fast and easy! Would book through this site again.

Date of experience: September 29, 2022
Michigan
1 review
0 helpful votes
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Easy booking
September 29, 2022

Easy process and appreciated the call out to cancellation policy right at the top!

Date of experience: September 29, 2022
Canada
1 review
0 helpful votes
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Booking is easy
September 29, 2022

Haven't stayed at Inn yet but booking experience good.

Date of experience: September 29, 2022
New Zealand
1 review
0 helpful votes
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First experience
September 29, 2022

It was super easy booking on HotelsOne. I received the confirmation without any delay.

Date of experience: September 29, 2022
Illinois
2 reviews
0 helpful votes
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Holistic Practitioner
September 29, 2022

Easy to navigate. Confirmation came quickly. I had no issues booking, was a simple process

Date of experience: September 29, 2022

From the business

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hotelsone.com
Laredo, TX, United States