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HotelsOne

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HotelsOne Reviews Summary

HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.

This summary is generated by AI, based on text from customer reviews

service
119
value
26
quality
163

Instant Feedback

67,233 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Booking review
October 8, 2022

It was very quick and easy to do. I would recommend HotelsOne.

Date of experience: October 7, 2022
Australia
1 review
0 helpful votes
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Quick & easy
October 8, 2022

Good booking experience, great value, especially cup week. Thanks

Date of experience: October 7, 2022
Australia
1 review
0 helpful votes
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Why?
October 8, 2022

It was easy and hassle free. However I don't appreciate having to fill in this review.

Date of experience: October 7, 2022
California
1 review
0 helpful votes
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Easiest Booking
October 8, 2022

This was one of the easiest ways to book our Hotel stay with Desert Rose. I can't wait to take our vacation and see the accommodations.

Date of experience: October 7, 2022
Canada
1 review
0 helpful votes
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B&B in Ottawa
October 8, 2022

Mit HotelsOne gab es eine problemlose Buchung. Schnelle Abwicklung. Gerne wieder

Date of experience: October 7, 2022
Oregon
1 review
0 helpful votes
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Partially confirmed.
November 7, 2022

I got a confirmation on screen, but never got an email like the site promised. I hope the confirmation works when I show up.

Date of experience: October 7, 2022
New Zealand
1 review
0 helpful votes
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Quick and efficient
October 7, 2022

Quick No issues.
Very impressed with process and no problems.
Will recommend to others

Date of experience: October 7, 2022
Indiana
1 review
0 helpful votes
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Easy
October 7, 2022

It was fine until now. I don't want to write a 50 word review and I resent this part of my interaction with the site

Date of experience: October 7, 2022
Michigan
1 review
0 helpful votes
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Efficient Hotel Booking
October 7, 2022

Very easy to book and secure lodging in a timely fashion. Thank you.

Date of experience: October 7, 2022
Canada
1 review
0 helpful votes
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Great!
October 7, 2022

No problems- easy to navigate and received confirmation right away!

Date of experience: October 7, 2022
Canada
1 review
0 helpful votes
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A Surprise Booking
October 7, 2022

I thought I had gone on the hotel's web site and was booking directly. The booking went through fine but being from Canada I was forced to pay using Canadian dollars. I would have preferred to pay using USD's from the accounts I have with banks in the US. I then was surprised to see that my booking was handled by HotelOne. It went through fine and when we called the hotel to make dinner reservations, we confirmed that they had received the booking and it was confirmed. So ultimately no problem.

Date of experience: October 7, 2022
GB
1 review
0 helpful votes
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Ease of booking
October 7, 2022

Nice and easy to book, spontaneous confirmation of booking.

Date of experience: October 7, 2022
Utah
1 review
0 helpful votes
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Felt Hijacked.
November 6, 2022

I was very disappointed to learn my request to deal directly with the hotel, with whom I deal regularly, was hijacked by your third party booking agency.

I am now very concerned about the privacy of my private information.

Date of experience: October 7, 2022
Texas
1 review
0 helpful votes
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Hotel Reservation
October 7, 2022

Very efficient and easy to navigate. User friendly website.

Date of experience: October 7, 2022
Massachusetts
1 review
0 helpful votes
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Good
October 6, 2022

The site was easy to use just small. I would use them again

Date of experience: October 6, 2022
Australia
1 review
0 helpful votes
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October 6, 2022

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Date of experience: October 6, 2022
South Carolina
1 review
0 helpful votes
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X
November 5, 2022

You have a lot of nerve forcing people to fill this out. This moves my overall rating to a one and I haven't even checked in yet. Every company on the planet wants a customer review. Start offering a $25 rebate on the room. Your chances are much better. DON'T CONTACT ME AGAIN

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
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Premature to ask for survey.
November 5, 2022

I have not yet had my stay. Don't know if I'll get the exact room I requested or if it all goes well with my booking when I arrive. Ask for survey after I get to hotel.

Date of experience: October 6, 2022
New York
1 review
0 helpful votes
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Bbb
November 5, 2022

Ok fine did not know I was dealing with a third party

Date of experience: October 6, 2022
Canada
1 review
0 helpful votes
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Satisfaite
October 6, 2022

Bonne expérience. Recherche facile. Je ne connaissais pas, bravo

Date of experience: October 6, 2022

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hotelsone.com
Laredo, TX, United States