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HotelPlanner.com is the leading provider of online services in the global group hotel marketplace. Listed among the top 50 travel sites in the world and ranked number one in group travel, HotelPlanner.com is on track to produce nearly 1 million group l...
HotelPlanner Reviews Summary
HotelPlanner has a rating of 4.5 stars from 4,956 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HotelPlanner most frequently mention customer service, great job and young man. HotelPlanner ranks 3rd among Hotels sites.
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Maria was absolutely wonderful, very pleasant, helpful and searched for the best deal for me, thank you so much Maria
This was a last minute reservation so we greatly appreciate your help, service, and kindness!
The reception did a great job and accommodating me room prefer to have.
Esnaguerre was very helpful as I was trying to figure out a future stay with cash + points and parking. I am all set now. I have had very good experiences in the past with this hotel and it continues.
Just spoke with reservation agent Steve. He was extremely helpful and quick to help me. I appreciate him. Earlier I spoke with someone that was so rude I just hung up. They made me not want to stay at Americas Best. So glad I called back
Had a good experience. He helped me do what I needed to do in a quick, efficient way! Thanks for your help!
I booked a room in Greenville NC for cateract surgery after I booked my surgery was postponed and I cancelled the reservation within 10 mins of making it. They charged me $124.00 plus a 10.00 customer service fee on my card even though I cancelled it within 10 mins after booking it. I never stayed there that night and.have not been issued a refund even after calling the company. They are a terrible company to work with and I could think of a lot of really bad words to call them but people be aware. This company has a lot of bad reviews and we cannot all be wrong. If I can save one person from making the mistake of dealing with them it will be worth it! Just for information I booked on March 13th at the micro motel in Greenville NC.
See above title. Michael was great! Easy to speak with. Probably a very nice man
I had made reservations there holiday inn in Columbus u told me there was indoor poor it was for a birthday party for kids when we got there pool was outside 36 degrees I still haven't been refunded my money scam scam scam liars
This guy is very good employee.and he knows his job well.
She was excellent. My son was traveling back from Colorado were he had a bad accident. She got him first floor handicapped. Made me feel much better about how he was going to be treated
Kraig was very helpful and patient with me trying to find the best accommodations to fit my needs and budget.
Fast and easy reservations
Lauren was fantastic to deal with
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members