HotelPlannerReviews 4,953

Wonderful. Easy. Reservation very kind and patient

Joyce was very pleasant and efficient for an easy reservation experience

I needed 2 rooms and Kellee was very helpful with the entire process. She was professional and efficient and personable at the same time. Thanks for all the help.

Julius was kind, and very informative about the hotel.

Excellent! Easy to understand, very courteous, and accomplished the reservation in a timely manner.

Above averaged and good responses. Again than you.

Samantha at the front desk was very professional and helpful.

Alex was the young man who assisted me with this reservation. He was cordial, explained the process of providing a CC. I was having some difficulty with the numbers and he provided another option. Very pleasant through the entire operation. Thank you, Alex.

She was very helpful in finding the right accommodation for me. She answered all my questions very well.

Helpful, kept trying and was engaging on the phone.

Eathan was a big help. The previous guy transferred me without even saying anything but Eathan was so friendly and helpful - thank you!

Excellent customer service; helpful; informative and friendly. Thank you

Brandon was so patient with me when I ran into problems with my booking my room. I appreciate how nice he was.

I always prefer to call the hotel directly. I picked your hotel because my son is also staying there. I trust his judgement and was pleasantly surprised when I checked out your website. The operator was very pleasant and I look forward to staying at your beautiful hotel.

You lied two me twice. Once when i ask if it was the hotel i was talking to and second when you told me the dog was free

Paige answered with a happiness to her voice that was charming and professional. She offered to help in every way possible instead of me having to ask obvious questions to get a room. Paige made our evening and the decisions easy and less complicated and stressful. Thankfully Paige was the one who answered our call. Beautiful soul and a great reservation customer service lady. She's a 10+++

Luis Enrique was extremely helpful, answering my questions

Nicholas did a great job booking my group reservation!
Thank you so much!

Timothy was very friendly & helpful making our reservation.