On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hopper Reviews Summary
Hopper has a rating of 2.6 stars from 3,445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 11th among Travel Deals sites.
We monitor reviews for authenticity
A friend told me about this randomly at work. I thought i had already found the best and most affordable airline for my flights to visit my parents, but it found tickets for slightly less that land at a much smaller airport (usually totally unaffordable) that was 4 hrs closer to my hometown! I have two kids under two, so a shorter flight AND no 4 hour drive when we land was unreal. It can't hurt to try it. I also love that it will watch for your ticket prices to drop and let you know.
I have used this for two days. It was useless. It didn't do its job of letting me know about price increases or decreases... I don't know what it considers significant as a decrease, because trust me, I checked on my own and the price has been varying a lot... The first day it did, and then it seemingly forgot about it. I don't know if it was because I removed one of the flights I was watching or what. I would just set the tracker on Google Flights honestly, it's a lot less work.
I had used for quite some time for getting hints on when to fly and when to book a flight with the best prices and was very happy with all the help I was getting from the app. Today I booked a flight throught the app for the first time and hate myself for not having done it before, it was much faster and smoother than when I book with the airlines directly and infinitely better and straight forward than to book with online platforms like Skyscanner and Expedia. Awesome work, guys!!
I love flying internationally. I work a minimum wage job and need to save for all my trips. I have been looking at flights prices for various places around the world out of curiosity for years. I know for a fact that this app does, and has, saved me money on flights. Pro tip: try making your own connections to save money. Going to Brazil? Try seeing prices from LA instead. Often the money saved is enough to cover the flight to the city with more flight options plus a hotel room.
Hopper is good for keeping an eye on airfare itineraries. But it is not usable for booking. I was interested in a fare, but was taken to the point of entering my credit card information without being informed who the ticket supplier was. I typically prefer to purchase directly from the airline. But if I am going to consider using a third party agent, I have to know which one it is. Third party sellers have vastly varying reputations. Hopper should fully inform people.
I remember when I first saw Hopper pop up in an ad on my Instagram and I was hella skeptical because at the time 2017 it seemed like all ads on IG were bs but I gave it a shot cause I wanted to start traveling and for cheap and it is truly the BEST!!! At the time I had only been to the US and Mexico but now I've been to 16 countries and what I can tell you is this. If you are traveling from the United States, Hopper is your app! To anywhere in the world.
I've used this for several years, now, and this app is always amazingly accurate and helpful. It updates my flight scenarios regularly by sending an email with new rates. It even suggests nearby airports that have better deals, if I'm willing to drive a little farther. Once you find a good deal, you can click on it to book. Simple and stress free. I've turned a lot of my friends onto this little gem. So, what are you waiting for? Hop to it! ;)
Cool app to check prices quickly. I wish it would A: have the ability to select a region you want to travel to or from (ie Atlanta and surrounding 100 miles) rather than one specific town. This may help find better availability and/or cheaper flights. And B: be able to set notifications to "once a week" or "when I should buy" rather than 3 days in a row with 3 notifications about 1 search I made the day before.
i have take one trip and everithing was good and also you can chat with someone that is giving you support after you buy the flight. it was what I was looking for, also I compare prices in other apps and this is the one that give you the best option and also if you give them a tip its cheapest flitgh tham other ones thats what I can recomend you because I have some questions that they solve on this first flight.
I used Hopper a couple of years ago to fly to my home country Ivoary Coast, in West Africa. They saved me at least $600 in fare for my roundtrip and I was able to book another flight for my brother and even call them while I was still in Africa. I found them to be very reliable and deliver on their promises. I need to book another flight right now and I have no doubt in mind that I can do so with them.
Really convinent tbh, I've used it a couple of times and one of the times i found a better/cheaper route due to the little notifications they give about other flights. I didn't even realize it was a thing, then it was like "yo what about flying into -- its --cheaper?" And it was a nearby airport so i was like hellz yeah. (I had my tracking flight on the other airport not even thinking about the other)
Like good deals on air travel? Of course you do. Do you like being badgered by a phone app, after you've purchased your tickets and when you're not watching any fares? Of course you don't. But Hopper will harass you until you uninstall the app. Like I have. Until I need it next, when I'll install it, use it, then uninstall it. It's kind of a bother, that way, and why it gets 3 stars, instead of 5.
I don't trust it at all. It first told me the cheapest flights for my trip were $300, but they predicted it would get lower so I should wait. A month later I get a notification saying prices are now $450, and that's the cheapest it'll get, so I should book now. I'm holding out, hoping it'll at least go back to $300, but I'm scared I missed the best deal because this app doesn't know what its doing.
This app used to be great you type in where you are going from what airport and boom it shows you what times are cheapest. This was a incredible app I have had to uninstall and reinstall it beacuse. It won't load trips or it won't remember account info so that can be bad. It is good when it works otherwise it can be pretty glitchy if they worked out some bugs it would be my all around go to.
3 stars because while the app itself is convenient and helpful, their staff is far from it. I've been waiting several days for two different conversations with their support with no reply. One staff member even said I'd be emailed. I have yet to receive said email. I'm not sure what their staff is doing but it's certainly not helping their customers. Awful service. App: 5/5 Support: 0/5
I was watching for japan flights from Melbourne to Narita airport, I found the cheapest to be $706 direct and return both ways on Skyscanner and kayak but hopper does not recognise this was an option? I selected non stop on Hopper and it still couldn't show me the lowest price? This flight engine search is very outdated, please consider another watch and book app then this for newcomers
Hopper seems to be very accurate. I was watching airline prices on google every single day and compare to hopper. They would be different by a bit. When I got the notification from hopper to buy now, I compared the price to Google's search of airline prices and it matched exactly. So I decided to book and am very confident in my decision because prices are now going up.
Très bonne application. Mais je suggére de faire une double vérication avant de débiter les cartes de crédit et quelques minutes après annuler la réservation. Heureusement j'ai était rassuré par un professionnel et 4 jours après j'ai était remboursé. Mais j'avoue que j'hésite à rebooker un autre vol. Par peur de revivre la même chose. Le temps tic toc....
I love how when you wait you see a tiny bunny hopping, the cute design of this app is incomparable to all similar apps. Simple, not crowded with advertisements. Only reason I don't give this the elite 5 is because like a lot of foreign travel apps, they don't inform you on how much luggage will be... would be great if that can be put on but altogether useful app
I do not support apps. I have TWO on my phone. Hopper is one. And, I even pay the tip to support Hopper when I book flights. Thats how much I love this app. New feature (a blessing and a curse), notifications say oh, you want to go to XX in May?? Well have yih thought about to YY instead? Its cheaper.... For a cheap travel junkie like me... Solid gold.
From the business
Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members